<html><head><style type="text/css"><!-- DIV {margin:0px} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">Do they hear a failsafe message when it fails?<br><br>Did you check permissions or re-run permissions wizard (current version), and maybe delete the unity account and re-import the user into unity or add them back from scratch? When a unity subscriber leaves a msg for another subscriber it uses that users mail account to send the message. So if the other users can receive messages from other internal and/or external calls fine then it may be a issue with the one users account on the exchange/notes server.<br><br><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">----- Original Message ----<br>From: Bill Riley III <BRiley@jackhenry.com><br>To: cisco-voip@puck.nether.net<br>Sent: Friday, July
14, 2006 2:10:34 PM<br>Subject: Re: [cisco-voip] Unity 4.0.4<br><br>
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<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">I have had a TAC case open for about a
week now with no results. Has anyone seen this error or have any suggestions? </span></font></p>
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<p class="MsoNormal"><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style="font-weight: bold;">On
Behalf Of </span></b>Bill Riley III<br>
<b><span style="font-weight: bold;">Sent:</span></b> Thursday, June 29, 2006
10:40 AM<br>
<b><span style="font-weight: bold;">To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style="font-weight: bold;">Subject:</span></b> [cisco-voip] Unity 4.0.4</span></font></p>
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<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
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<p class="MsoNormal" style="margin-bottom: 12pt;"><font color="black" face="Arial" size="1"><span style="font-size: 8.5pt; font-family: Arial; color: black;">Hi,i
have Unity 4.0(4) Unified Messaging (integrated with Exchange 2003) on Windows
2003. </span></font></p>
<p class="MsoNormal"><font color="black" face="Arial" size="1"><span style="font-size: 8.5pt; font-family: Arial; color: black;">When a certain extension tries to leave a
voicemail to other people internally we get this in the event viewer.</span></font></p>
<p class="MsoNormal"><font color="black" face="Arial" size="1"><span style="font-size: 8.5pt; font-family: Arial; color: black;"> </span></font></p>
<p class="MsoNormal"><font color="black" face="Arial" size="1"><span style="font-size: 8.5pt; font-family: Arial; color: black;">Source: CiscoUnity_ConvMsg <br>
Category: Network <br>
EventID: 10015 <br>
Description: <br>
IAvDohMessage::Submit returned[0x800404dc] on line 683 of file e:\views\cs_ue4.0.3.159\un_Core2\ConversationEng\AvStateSvr\AvSMsgSend.cpp</span></font></p>
<p class="MsoNormal"><font color="black" face="Arial" size="1"><span style="font-size: 8.5pt; font-family: Arial; color: black;"> </span></font></p>
<p class="MsoNormal"><font color="black" face="Arial" size="1"><span style="font-size: 8.5pt; font-family: Arial; color: black;">They never get the voicemail that is left
by the person. This person can still receive VM but can not send. </span></font><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"></span></font></p>
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<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Thanks,</span></font></p>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Bill Riley</span></font></p>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<pre><font face="Courier New" size="2"><span style="font-size: 10pt;">NOTICE: This electronic mail message and any files transmitted with it are intended exclusively</span></font></pre><pre><font face="Courier New" size="2"><span style="font-size: 10pt;">for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged</span></font></pre><pre><font face="Courier New" size="2"><span style="font-size: 10pt;">information. Any unauthorized review, use, printing, saving, copying, disclosure </span></font></pre><pre><font face="Courier New" size="2"><span style="font-size: 10pt;">or distribution is strictly prohibited. If you have received this message in error, please immediately</span></font></pre><pre><font face="Courier New" size="2"><span style="font-size: 10pt;">advise the sender by reply email and delete all copies.</span></font></pre></div>
<pre>NOTICE: This electronic mail message and any files transmitted with it are intended exclusively<br>for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged<br>information. Any unauthorized review, use, printing, saving, copying, disclosure <br>or distribution is strictly prohibited. If you have received this message in error, please immediately<br>advise the sender by reply email and delete all copies.<br></pre>
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