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<TITLE>RE: [cisco-voip] Mis-dialed 911, route pattern solution ?</TITLE>
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<P><FONT SIZE=2>Could you still change the route pattern if you are using CER? I have a huge problem with users dialing 911.</FONT>
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<P><FONT SIZE=2>Jeremy Rogers</FONT>
<BR><FONT SIZE=2>Senior Telecom Analyst</FONT>
<BR><FONT SIZE=2>Warner Music Group</FONT>
<BR><FONT SIZE=2>75 Rockefeller Plaza</FONT>
<BR><FONT SIZE=2>New York, NY 10019</FONT>
<BR><FONT SIZE=2>212-275-2183</FONT>
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<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: cisco-voip-bounces@puck.nether.net [<A HREF="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Andrew Dignan</FONT>
<BR><FONT SIZE=2>Sent: Tuesday, July 25, 2006 5:39 PM</FONT>
<BR><FONT SIZE=2>To: cisco-voip@puck.nether.net</FONT>
<BR><FONT SIZE=2>Subject: Re: [cisco-voip] Mis-dialed 911, route pattern solution ?</FONT>
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<P><FONT SIZE=2>I would recommend changing the t302 timer to 7 second and change your 911</FONT>
<BR><FONT SIZE=2>route pattern to 911? route pattern.</FONT>
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<P><FONT SIZE=2>This will give the users 7 seconds or so to realize they have misdialed</FONT>
<BR><FONT SIZE=2>911 and the 911? Route Pattern will play them fast busy as soon as they</FONT>
<BR><FONT SIZE=2>hit the fourth digit (assuming its not another 1). For example, the 911?</FONT>
<BR><FONT SIZE=2>route pattern only matches 911111111111 > so if a user dials 91 > pauses</FONT>
<BR><FONT SIZE=2>(they have 7 seconds before they hear fast busy) then press 1 (it still</FONT>
<BR><FONT SIZE=2>will not route cuz it will wait another 7 seconds) and finally they press</FONT>
<BR><FONT SIZE=2>8 for example. Since no pattern will match 9118 they will get a fast</FONT>
<BR><FONT SIZE=2>busy.</FONT>
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<P><FONT SIZE=2>- andy</FONT>
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<P><FONT SIZE=2>>> Are you saying someone dials 91 and waits and then gets routed to 911?</FONT>
<BR><FONT SIZE=2>>></FONT>
<BR><FONT SIZE=2>>> --------------------------------------------------------------------------------</FONT>
<BR><FONT SIZE=2>>> Lelio Fulgenzi, B.A.</FONT>
<BR><FONT SIZE=2>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1</FONT>
<BR><FONT SIZE=2>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)</FONT>
<BR><FONT SIZE=2>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^</FONT>
<BR><FONT SIZE=2>>> "I can eat fifty eggs." "Nobody can eat fifty eggs."</FONT>
<BR><FONT SIZE=2>>> ----- Original Message -----</FONT>
<BR><FONT SIZE=2>>> From: Leetun, Rob</FONT>
<BR><FONT SIZE=2>>> To: cisco-voip@puck.nether.net</FONT>
<BR><FONT SIZE=2>>> Sent: Tuesday, July 25, 2006 4:34 PM</FONT>
<BR><FONT SIZE=2>>> Subject: [cisco-voip] Mis-dialed 911, route pattern solution ?</FONT>
<BR><FONT SIZE=2>>></FONT>
<BR><FONT SIZE=2>>></FONT>
<BR><FONT SIZE=2>>> Good afternoon,</FONT>
<BR><FONT SIZE=2>>></FONT>
<BR><FONT SIZE=2>>> Does anyone have a route pattern solution to stop people from calling</FONT>
<BR><FONT SIZE=2>>> 911 by accident. It appears that the user dials 91 and then there is</FONT>
<BR><FONT SIZE=2>>> a</FONT>
<BR><FONT SIZE=2>>> delay in dialing, which it is routed to 911, I think the local popo</FONT>
<BR><FONT SIZE=2>>> might be getting tired of coming here to investigate?</FONT>
<BR><FONT SIZE=2>>></FONT>
<BR><FONT SIZE=2>>> Thanks for the help.</FONT>
<BR><FONT SIZE=2>>></FONT>
<BR><FONT SIZE=2>>> Rob</FONT>
<BR><FONT SIZE=2>>></FONT>
<BR><FONT SIZE=2>>> _______________________________________________</FONT>
<BR><FONT SIZE=2>>> cisco-voip mailing list</FONT>
<BR><FONT SIZE=2>>> cisco-voip@puck.nether.net</FONT>
<BR><FONT SIZE=2>>> <A HREF="https://puck.nether.net/mailman/listinfo/cisco-voip" TARGET="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</A></FONT>
<BR><FONT SIZE=2>>> _______________________________________________</FONT>
<BR><FONT SIZE=2>>> cisco-voip mailing list</FONT>
<BR><FONT SIZE=2>>> cisco-voip@puck.nether.net</FONT>
<BR><FONT SIZE=2>>> <A HREF="https://puck.nether.net/mailman/listinfo/cisco-voip" TARGET="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</A></FONT>
<BR><FONT SIZE=2>>></FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>></FONT>
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