<blockquote style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;" class="gmail_quote"><p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">
JTAPI Subsystem</span></font></p>
<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">OUT_OF_SERVICE</span></font></p></blockquote><div><br>Do you need to upgrade the version of JTAPI on your server? Maybe its a version behind..
<br></div><br><br><div><span class="gmail_quote">On 7/29/06, <b class="gmail_sendername">Ocampo, Walter</b> <<a href="mailto:WOCAMPO@broward.org">WOCAMPO@broward.org</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">We just finished up-grading our call manager to version
4.1(3). But our CRA that is running the version </span></font><font face="Courier New" size="2"><span style="font-size: 10pt;">3.5.2(sr1)
is not working.</span></font></p>
<p><font face="Courier New" size="2"><span style="font-size: 10pt;">I am getting the following:</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">Engine</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">Running</span></font></p>
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<p style="text-align: center;" align="center"><b><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black; font-weight: bold;">Subsystems</span></font></b></p>
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<p style="text-align: center;" align="center"><b><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black; font-weight: bold;">Status</span></font></b></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">Application Subsystem</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">IN_SERVICE</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">Enterprise</span></font><font color="black"><span style="color: black;"> Server Data Subsystem</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">IN_SERVICE</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">eMail Subsystem</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">OUT_OF_SERVICE</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">RM-CM Subsystem</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">INITIALIZING</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">CMT Subsystem</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">IN_SERVICE</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">Core Reporting Subsystem</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">IN_SERVICE</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">JTAPI Subsystem</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">OUT_OF_SERVICE</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">HTTP Subsystem</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">IN_SERVICE</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">Database Subsystem</span></font></p>
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<p><font color="black" face="Times New Roman" size="3"><span style="font-size: 12pt; color: black;">OUT_OF_SERVICE</span></font></p>
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<p><font face="Courier New" size="2"><span style="font-size: 10pt;"> </span></font></p>
<p><font face="Courier New" size="2"><span style="font-size: 10pt;">We restarted the engine but it did not help. Has
anyone been through this?</span></font></p>
<p><font face="Courier New" size="2"><span style="font-size: 10pt;">According Cisco it should not be a problem with the
current version we are running.</span></font></p>
<p><font face="Courier New" size="2"><span style="font-size: 10pt;"> </span></font></p>
<p><font face="Courier New" size="2"><span style="font-size: 10pt;">Thanks for the help.</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Walter Ocampo</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">System Network Analyst</span></font></p>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Walter Ocampo</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">System Network Analyst</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Office of Information Technology </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">540 S.E 3rd. Avenue, suite 300</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Fort lauderdale</span></font><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">, FL 33301</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">(954) 357-8041 Cell (954) 632 8228</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"><a href="mailto:wocampo@broward.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">wocampo@broward.org</a></span>
</font></p>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
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<br clear="all"><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations