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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We just finished up-grading our call manager to version
4.1(3). But our CRA that is running the version </span></font><font size=2
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New"'>3.5.2(sr1)
is not working.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>I am getting the following:<o:p></o:p></span></font></p>
<table class=MsoNormalTable border=0 cellpadding=0 width="100%"
style='width:100.0%'>
<tr>
<td width="35%" style='width:35.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Engine<o:p></o:p></span></font></p>
</td>
<td width="65%" style='width:65.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Running<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=center style='text-align:center'><b><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt;color:black;
font-weight:bold'>Subsystems<o:p></o:p></span></font></b></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=center style='text-align:center'><b><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt;color:black;
font-weight:bold'>Status<o:p></o:p></span></font></b></p>
</td>
</tr>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
</td>
</tr>
<tr>
<td width="35%" style='width:35.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Application Subsystem<o:p></o:p></span></font></p>
</td>
<td width="65%" style='width:65.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>IN_SERVICE<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td width="35%" style='width:35.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt;
color:black'>Enterprise</span></font></st1:City></st1:place><font
color=black><span style='color:black'> Server Data Subsystem<o:p></o:p></span></font></p>
</td>
<td width="65%" style='width:65.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>IN_SERVICE<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td width="35%" style='width:35.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>eMail Subsystem<o:p></o:p></span></font></p>
</td>
<td width="65%" style='width:65.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>OUT_OF_SERVICE<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td width="35%" style='width:35.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>RM-CM Subsystem<o:p></o:p></span></font></p>
</td>
<td width="65%" style='width:65.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>INITIALIZING<o:p></o:p></span></font></p>
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</tr>
<tr>
<td width="35%" style='width:35.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>CMT Subsystem<o:p></o:p></span></font></p>
</td>
<td width="65%" style='width:65.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>IN_SERVICE<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td width="35%" style='width:35.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Core Reporting Subsystem<o:p></o:p></span></font></p>
</td>
<td width="65%" style='width:65.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>IN_SERVICE<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td width="35%" style='width:35.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>JTAPI Subsystem<o:p></o:p></span></font></p>
</td>
<td width="65%" style='width:65.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>OUT_OF_SERVICE<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td width="35%" style='width:35.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>HTTP Subsystem<o:p></o:p></span></font></p>
</td>
<td width="65%" style='width:65.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>IN_SERVICE<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td width="35%" style='width:35.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Database Subsystem<o:p></o:p></span></font></p>
</td>
<td width="65%" style='width:65.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>OUT_OF_SERVICE<o:p></o:p></span></font></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>We restarted the engine but it did not help. Has
anyone been through this?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>According Cisco it should not be a problem with the
current version we are running.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>Thanks for the help.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Walter Ocampo</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>System Network Analyst</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Walter Ocampo</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>System Network Analyst</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Office of Information Technology </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>540 S.E 3rd. Avenue, <st1:address w:st="on"><st1:Street
w:st="on">suite</st1:Street> 300</st1:address></span></font><o:p></o:p></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Fort lauderdale</span></font></st1:City><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>, <st1:State
w:st="on">FL</st1:State> <st1:PostalCode w:st="on">33301</st1:PostalCode></span></font></st1:place><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>(954) 357-8041 Cell (954) 632 8228</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><a href="mailto:wocampo@broward.org">wocampo@broward.org</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span><o:p></o:p></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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