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<DIV dir=ltr align=left><SPAN class=906065022-31072006><FONT face=Arial
color=#0000ff size=2>Based on your description, you're running CRS
4?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=906065022-31072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=906065022-31072006><FONT face=Arial
color=#0000ff size=2>That aside, I'd check your scripts to make sure all
branches ensure calls get marked as "handled", otherwise they show up as a call
in queue.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=906065022-31072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=906065022-31072006><FONT face=Arial
color=#0000ff size=2>There also have been bugs from time to time that cause
this, but more often than not, it's script related.</FONT></SPAN></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Tim
Devine<BR><B>Sent:</B> Monday, July 31, 2006 5:46 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] Ghost Calls in
Queue<BR></FONT><BR></DIV>
<DIV></DIV>
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<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hi
All,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">We have just installed 4 New CRS
servers, 2 engines 2 database. The client is now using the system and
reports ghost calls in his different queues (10 queues in all).
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Any ideas in debugging this?
The calls disappear when the servers are reset, but we can’t reboot
during production
hours.<o:p></o:p></SPAN></FONT></P></DIV></BLOCKQUOTE></BODY></HTML>