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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=729292114-31072006>Since the topic has sort-of come
up...</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=729292114-31072006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=729292114-31072006>We have a number of techs who are in CallManager admin
and Unity admin all day long. Accountability is difficult. MLA helps
set up restrictions, but as others have been pointing out, there's no
recordkeeping.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=729292114-31072006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=729292114-31072006>We are trying to set up a system where people log their
own changes using a form -> database but this is only good if people use
it. In other words, it's no good - because people will conveniently forget
to use such a system, especially when it's slowing down their
work.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=729292114-31072006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=729292114-31072006>Any thoughts on how to do detailed (but not
over-detailed) tracking of changes made by technicians in the CallManager or
Unity admin interfaces?</SPAN></FONT></DIV><!-- Converted from text/plain format -->
<P><FONT size=2>---<BR>Bill Simon - bills@tns.its.psu.edu - (814) 865-2270<BR><A
href="http://tns.its.psu.edu/">http://tns.its.psu.edu/</A><BR><BR></FONT></P>
<DIV> </DIV><BR>
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<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <BR><B>Sent:</B> Monday, July 31, 2006 10:18
AM<BR><B>To:</B> Robert Kulagowski;
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] MLA command
history?<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2>All I ever found, even after turning debug on,
was the URL that the person visited. Nothing about database
changes.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>There is a product from Arcana Networks called <A
href="http://www.arcananet.com/products/MeVoIP.asp">ManageExpress</A> that was
built for CallManager express, but I've been told they recently upgraded it
for CallManager compatibilitiy. I have yet to test it out but it looks like it
has what you (we're) looking for.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If you test it out and it works, let us know.
;)</FONT></DIV>
<DIV> </DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=bob@smalltime.com href="mailto:bob@smalltime.com">Robert
Kulagowski</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, July 31, 2006 8:53
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] MLA command
history?</DIV>
<DIV><BR></DIV>> There is an MLA trace file that is a little cryptic but
will give you<BR>> a general breadcrumb history for a user. Normally in
the<BR>> c:\Program Files\Cisco\Trace\MLA directory if I recall
correctly.<BR><BR>I just took a look, and unless there's some debug level
that isn't <BR>turned up high enough, the details just aren't there. I
was really <BR>hoping for something like "user x: action: delete route
pattern 8.090!" <BR>or something similar.<BR><BR>Is this level of detail
available? It's difficult to perform a <BR>post-mortem with what's in
there now.<BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>