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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You can make the extension number change
for all users using the bulk edit tool.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>For changing prompts, you will need to
hunt through the wav files on the Unity server and alter the one you want.
There isn’t an option to change the prompts, you have to record a new one
with the verbiage you want and replace the default. Make sure you keep a
backup, if you upgrade the unity server it will get overwritten.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Stu Packett<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, August 07, 2006
11:23 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Todd Franklin;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Unity
Question</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'>I have mine set to choose extension by
default. I changed it in Unity by going to Subscriber Template |
Conversation, under Message Addressing, choose Entering the extension.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'>About your second question, I could not
find a way to change that.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Todd Franklin<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, August 07, 2006 5:02
AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Unity
Question</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>When people are in voicemail, and they want to forward a message, the
voice prompts tell you to spell the name, or press some key and enter the
extension. Is there any way to make it have you enter extensions by
default? It seems we have ot listen to the whole lengthy message before
we can press # to enter by extension. <br>
<br>
Also (this might be Unity or CCM, not sure), when people call in, we offer them
the ability to dial by name. Again, the prompt comes up and says
"Spell the last name and first name of the person you wish to
reach." Any way to have it say what it really does "Spell the
first few characters of the last name followed by #." <br>
<br>
Thanks everyone!<o:p></o:p></span></font></p>
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