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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You are correct, you cannot modify the
default AA. There are some very good examples of what you are looking for
in the SW download section of the Cisco web site in the CUE section. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>James Grace<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, August 08, 2006
1:53 PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'John Konieczka'<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] copy of
cue default AA script</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I hope In not mistaken, but you are not
able to download the default AA to a pc and then use the cue editor to modify
it. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> John Konieczka
[mailto:john.konieczka@alz.org] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, August 08, 2006
1:31 PM<br>
<b><span style='font-weight:bold'>To:</span></b> James Grace<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: copy of cue default
AA script</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Why?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>John Konieczka</span></font><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Alzheimer's Association</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u1:Street u2:st="on"><u1:address u2:st="on"><st1:Street
w:st="on"><st1:address w:st="on"><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>225 N. Michigan Avenue</span></font></st1:address></st1:Street></u1:address></u1:Street><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>, 17th Floor, <u1:place u2:st="on"><u1:City u2:st="on"><st1:place
w:st="on"><st1:City w:st="on">Chicago</u1:City></st1:City>, <u1:State u2:st="on"><st1:State
w:st="on">IL</u1:State></st1:State> <u1:PostalCode u2:st="on"><st1:PostalCode
w:st="on">60601</u1:PostalCode></u1:PostalCode></u1:place></st1:PostalCode></st1:place></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>email: <a href="mailto:john.konieczka@alz.org"
title="mailto:paul.inboriboon@alz.org">john.konieczka@alz.org</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>office: 312.335.5210</span></font><o:p></o:p></p>
</div>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> James Grace
[mailto:jgrace@digitel.net] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, August 08, 2006
11:29 AM<br>
<b><span style='font-weight:bold'>To:</span></b> John Konieczka<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: copy of cue default
AA script</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Yes that would be the way to do it.
But in cue you can not modify the default AA script <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> John Konieczka
[mailto:john.konieczka@alz.org] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, August 08, 2006
12:16 PM<br>
<b><span style='font-weight:bold'>To:</span></b> James Grace<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: copy of cue default
AA script</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Don’t replace it. Edit it and rename
it, using the existing. Just add to it. Save with a new name, that way you
retain what you need from it. Always build from something that already exists.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>John Konieczka</span></font><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Alzheimer's Association</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u1:Street u2:st="on"><u1:address u2:st="on"><st1:Street
w:st="on"><st1:address w:st="on"><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>225 N. Michigan Avenue</span></font></st1:address></st1:Street></u1:address></u1:Street><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>, 17th Floor, <u1:place u2:st="on"><u1:City u2:st="on"><st1:place
w:st="on"><st1:City w:st="on">Chicago</u1:City></st1:City>, <u1:State u2:st="on"><st1:State
w:st="on">IL</u1:State></st1:State> <u1:PostalCode u2:st="on"><st1:PostalCode
w:st="on">60601</u1:PostalCode></u1:PostalCode></u1:place></st1:PostalCode></st1:place></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>email: <a href="mailto:john.konieczka@alz.org"
title="mailto:paul.inboriboon@alz.org">john.konieczka@alz.org</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>office: 312.335.5210</span></font><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> James Grace
[mailto:jgrace@digitel.net] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, August 07, 2006 8:47
PM<br>
<b><span style='font-weight:bold'>To:</span></b> John Konieczka<br>
<b><span style='font-weight:bold'>Cc:</span></b> <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName>;
ask-icd-ivr-support@external.cisco.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: copy of cue default
AA script</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thank you for the response. Im
working on cue editor 2.1.2 for unity express. And when I create a script
to replace the default AA script, I lose the alt greeting parameters.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> John Konieczka
[mailto:john.konieczka@alz.org] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, August 07, 2006 7:40
PM<br>
<b><span style='font-weight:bold'>To:</span></b> James Grace<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: copy of cue default
AA script</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>James, what are you trying to do? There
are no holiday schedules in icpp or icd, so you would have to import a calendar
and then run a script to check against the calendar. It’s much easier to
use the calendar functionality in call manager. Does this help? And which
default queue script are you looking at? Cisco has several online and there are
also examples included when you purchase the product??<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>John Konieczka</span></font><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Alzheimer's Association</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u1:Street u2:st="on"><u1:address u2:st="on"><st1:Street
w:st="on"><st1:address w:st="on"><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>225 N. Michigan Avenue</span></font></st1:address></st1:Street></u1:address></u1:Street><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>, 17th Floor, <u1:place u2:st="on"><u1:City u2:st="on"><st1:place
w:st="on"><st1:City w:st="on"><st1:PersonName w:st="on">Chica</st1:PersonName>go</u1:City></st1:City>,
<u1:State u2:st="on"><st1:State w:st="on">IL</u1:State></st1:State> <u1:PostalCode u2:st="on"><st1:PostalCode
w:st="on">60601</u1:PostalCode></u1:PostalCode></u1:place></st1:PostalCode></st1:place></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>email: <a href="mailto:john.konieczka@alz.org"
title="mailto:paul.inboriboon@alz.org">john.konieczka@alz.org</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>office: 312.335.5210</span></font><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> James Grace
[mailto:jgrace@digitel.net] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Sunday, August 06, 2006 6:27
PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style='font-weight:bold'>Cc:</span></b> ask-icd-ivr-support@external.cisco.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> copy of cue default AA
script</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Trying it config a AA script for cue 2.1.2. And we are
trying to set parameters for holidays and alt greetings. But none of the
example have this. Do anybody know where I can get a sample of the
default cue script<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>James D. Grace </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>CCNP CCNA MCSE MCSA </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Digitel Corporation</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>System Engineer / Professional Svc.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>MSN messenger ID: <a href="mailto:jgrace29@hotmail.com">jgrace29@hotmail.com</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Mac IChat ID: <a href="mailto:jgrace29@mac.com">jgrace29@mac.com</a></span></font><o:p></o:p></p>
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