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<DIV><FONT face=Arial size=2>Exchange Message tracker shows no sign of any
message arriving on Exchange. From other messages I've looked at, it looks
like even NDRs are logged as arriving, so I think if Unity sent it, there'd be a
sign of it somewhere.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I ran the Permissions Wizard and got all excited
for a while, since UnityMsgStoreSvc needs Send As rights on every store, and it
didn't have those rights on any of the new stores. But, it still fails in
the same fashion after the successful PW run. In the test case I'm
using, I have two accounts (M and P) in the same message store. M can send
voicemail to P, but P's voicemail to M vanishes. An outside caller can
leave voicemail successfully on either M or P. There's a flurry of warning
messages in the data_AvCsMgr....txt log file about the time P tried to send to
M, but none of the Event IDs are listed in the Unity Error Message
Finder:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>AVCsMgr:1312</FONT></DIV>
<DIV><FONT face=Arial size=2>AvNotifierMgr:4232</FONT></DIV>
<DIV><FONT face=Arial size=2>AvUMRSyncSvr:4088</FONT></DIV>
<DIV><FONT face=Arial size=2>AvMsgStoreMonitorSvr:4388</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>It's getting to be time to settle down with the
Unity docs and an adult beverage. Will probably open a TAC case
tomorrow.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>mike</FONT></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=jonvoip@gmail.com href="mailto:jonvoip@gmail.com">Jonathan
Charles</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=mfa@ufl.edu
href="mailto:mfa@ufl.edu">Mike Armstrong</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=rratliff@cisco.com
href="mailto:rratliff@cisco.com">Ryan Ratliff</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, August 17, 2006 3:41
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] Unity not
sending some messages to Exchange?</DIV>
<DIV><BR></DIV>How about failed mail in Exchange?<BR><BR>You mentioned moving
the message stores around, is it possible that it is getting there, but can't
find the subscriber account? My guess is that the vmail is sitting on an
Exchange server, without an idea of where to go.
<BR><BR><BR><BR>Jonathan<BR><BR>
<DIV><SPAN class=gmail_quote>On 8/17/06, <B class=gmail_sendername>Mike
Armstrong</B> <<A
href="mailto:mfa@crec.ifas.ufl.edu">mfa@crec.ifas.ufl.edu</A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">I
thought about that, and am wondering about permissions to send on
behalf<BR>of someone else -- I know that's a big deal in
Outlook. I'm starting to<BR>slide off the thin ice I was already
treading on, but I think it's a <BR>promising lead. No ugly
messages in Unity's logs that I had hoped
for,<BR>though.<BR><BR>mike<BR><BR>----- Original Message -----<BR>From:
"Ryan Ratliff" <<A href="mailto:rratliff@cisco.com">rratliff@cisco.com
</A>><BR>To: "Mike Armstrong" <<A
href="mailto:mfa@ufl.edu">mfa@ufl.edu</A>><BR>Cc: <<A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>>;
<<A href="mailto:jonvoip@gmail.com"> jonvoip@gmail.com</A>><BR>Sent:
Thursday, August 17, 2006 3:12 PM<BR>Subject: Re: [cisco-voip] Unity not
sending some messages to Exchange?<BR><BR><BR>> Not sure how much this
will help but for messages from subscriber to <BR>> subscriber Unity
sends them on behalf of the sending
user. For messages<BR>> from non-subscribers (ie
outside caller) Unity sends the message from the<BR>>
Unity_servername account.<BR>><BR>> -Ryan <BR>><BR>> On Aug 17,
2006, at 3:01 PM, Mike Armstrong wrote:<BR>><BR>> They're not in the
UnityMTA directory, nor is there any record (in the<BR>> Exchange Message
Tracking Center) of the messages arriving at Exchange. <BR>> Haven't run
the Permissions Wizard yet, thinking there should be
no need<BR>> to,<BR>> but WTH, I'll give it a
shot.<BR>><BR>> mike<BR>><BR>>> Date: Thu, 17 Aug 2006
13:14:35 -0500<BR>>> From: "Jonathan Charles" < <A
href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</A>><BR>>>
Subject: Re: [cisco-voip] Unity not sending some messages to
Exchange?<BR>>> To: "Mike Armstrong" <<A
href="mailto:mfa@ufl.edu">mfa@ufl.edu </A>><BR>>> Cc: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>>
Message-ID:<BR>>> <<A
href="mailto:5d093f9a0608171114o1e9bdadfr818f51f798fc6f94@mail.gmail.com">5d093f9a0608171114o1e9bdadfr818f51f798fc6f94@mail.gmail.com
</A>><BR>>> Content-Type: text/plain;
charset="iso-8859-1"<BR>>><BR>>> Are the wav files sitting in
the UnityMTA directory? Or are they failing<BR>>>
on<BR>>> the Exchange side? <BR>>><BR>>> I would re-run
the permissions wizard as a first
step.<BR>>><BR>>><BR>>><BR>>>
Jonathan<BR>>><BR>>> On 8/17/06, Mike Armstrong <<A
href="mailto:mfa@crec.ifas.ufl.edu"> mfa@crec.ifas.ufl.edu</A>>
wrote:<BR>>>><BR>>>> Running Unity 4.0(4)SR1, Exchange
2003. When some callers leave<BR>>>>
voicemail,<BR>>>> to the callers things appear normal, but message
never shows up in <BR>>>> Exchange.<BR>>>> So far, it
appears to be only internal callers affected -- outside<BR>>>>
callers'<BR>>>> messages are stored normally and can be retrieved
by the recipient.<BR>>>> Also,<BR>>>> some internal
callers work OK as well.<BR>>>><BR>>>> I believe this
started following an Exchange store reorganization,<BR>>>>
intended<BR>>>> to break up one large store into several smaller
ones. Following this, <BR>>>>
the<BR>>>> Message Store Manager tool was run and access granted to
all the new<BR>>>> stores.<BR>>>> All subscribers'
profiles, accounts, etc., appear normal.<BR>>>><BR>>>>
Would welcome any advice.<BR>>>><BR>>>> Mike
Armstrong<BR>>>> UF/IFAS CREC<BR>>>> Lake Alfred,
FL<BR>><BR>> _______________________________________________<BR>>
cisco-voip mailing list <BR>> <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
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href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>><BR><BR></BLOCKQUOTE></DIV><BR></BLOCKQUOTE></BODY></HTML>