I'll have to check with an AD admin, but I know for sure at least one of the two people affected by what we are seeing is the exchange administrator himself.<br><br><div><span class="gmail_quote">On 8/17/06, <b class="gmail_sendername">
Frutin, Amy</b> <<a href="mailto:AFrutin@apcapital.com">AFrutin@apcapital.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">We ran into an issue with messages not being delivered after
applying some Exchange hotfixes (KB912442, KB916803) - it only affected certain
subscribers and those users did have AD accounts that belonged to administrative
groups. The errors we were seeing in the AvCsMgr logs indicated that it
was a permissions issue:</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">13:03:35:750,AvDiagnostics_MC,1433,6000,1,DB8CE0DC0DE8456F9985ACC56BB0C217,AlCommon,10,CAvMALExMessage,HandleErrorDetails,You
do not have the permission to send the message on behalf of the specified
user.,e:\Views\cs_CU4.0.4.221\un_Doh1\MalMapi\MALEx\AvMALExMessage.cpp,2479</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">We re-ran the Permissions Wizard, which was a newer version
(not older than <a href="http://2.1.0.25" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">2.1.0.25</a> as mentioned in this TechNote <a href="http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00806c3575.shtml" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00806c3575.shtml</a>)
but it didn't seem to fix anything. Our Exchange admin did temporarily
remove KB912442 which seemed to resolve the issue, but we had been planning to
upgrade to Unity 4.2 anyways, so we went ahead with that; he re-applied the
patch, we re-ran the 4.2(1) Permissions Wizard, and everything has been OK
since then. There was some discussion on the voice forums indicating that
you didn't have to remove the patch, just set the necessary permissions
for the message store account; we didn't try that, but it sounds like it
could be a solution. <a href="http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=IP%20Communications%20and%20Video&topic=Unified%20Communications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddb771c/8#selected_message" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=IP%20Communications%20and%20Video&topic=Unified%20Communications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddb771c/8#selected_message
</a>
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<br clear="all"><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations