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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Any ideas anyone? I’ve been working
on the same issue that Rob and I have outlined below. I think Rob responded to
Wes a few hours ago but Rob’s counter response had several screenshots
which I believe were rejected by the list.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoAutoSig><strong><b><font size=3 color=green face="Times New Roman"><span
style='font-size:12.0pt;color:green'>Jason Wydra</span></font></b></strong><font
color=navy><span style='color:navy'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> Wolfe, Robert <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 18, 2006 4:08
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Wes Sisk; Wydra, Jason<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] problem
with CCM 5.0.4 and Attenadant Console</span></font><font color=black><span
style='color:windowtext'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>I’ve been following the doc referenced here:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><a
href="http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008037e637.html#wp1198822">http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008037e637.html#wp1198822</a>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>The only real difference that I noted was the fact
that there are no checkboxes for Call Park Retreival or CTI…you have to
put the “ac” user in the two groups. The user is an
“application” user. The pilot and the two phones are
associated to the user. The password is 12345 (checked it a couple of times).
The service parameter is set to use the username “ac”. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>The pilot point has the members that are also
assocated with the ac user<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>I’ve rebooted the box. I’ve disabled the
Windows Firewall. I’m stumped.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Thanks in advance for the help!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>-rob<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-bottom:1.5pt'><b><font size=1 color="#333333"
face=Arial><span style='font-size:7.5pt;font-family:Arial;color:#333333;
font-weight:bold'>Rob Wolfe </span></font></b><b><font size=1 color=gray
face=Arial><span style='font-size:7.5pt;font-family:Arial;color:gray;
font-weight:bold'>| Burwood Group | <st1:place
w:st="on"><st1:City w:st="on">Chicago</st1:City></st1:place></span></font></b><b><font
color=gray><span style='color:gray;font-weight:bold'> </span></font></b><b><font
size=1 color=gray face=Arial><span style='font-size:7.5pt;font-family:Arial;
color:gray;font-weight:bold'>| <a href="mailto:rwolfe@burwood.com">rwolfe@burwood.com</a></span></font></b><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:1.5pt'><b><font size=1 color=gray
face=Arial><span style='font-size:7.5pt;font-family:Arial;color:gray;
font-weight:bold'>Cell: 312.593.0605 |
Fax: 312.327.4601 | IP: 312.327.4634</span></font></b><o:p></o:p></p>
</div>
<div>
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<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> Wes Sisk [mailto:wsisk@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 18, 2006 3:56
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Wydra, Jason<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net;
Wolfe, Robert<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] problem
with CCM 5.0.4 and Attenadant Console</span></font><font color=black><span
style='color:windowtext'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>You have to do some fun games to get the AC user CTI
enabled in 5.x, did you follow all the new docs?<br>
<br>
/Wes<br>
<br>
Wydra, Jason wrote: <o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Call control is failing to initialize upon booting
AC. Are there any tricks that we might have missed? Login is working fine. AC
user has pilot point and phones associated. Reset server and all services with
no change.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Thanks,</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Jason</span></font><o:p></o:p></p>
</div>
<pre wrap=""><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre
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style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre
style='text-align:center'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre
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<hr size=4 width="90%" align=center>
</span></font></pre><pre style='text-align:center'><font size=2 color=black
face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre
style='text-align:center'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>_______________________________________________<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>cisco-voip mailing list<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> <o:p></o:p></span></font></pre></div>
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