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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Just to answer Eric’s questions.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Never tested transfer in SRST. MGCP
Gateway with fallback to H.323. Phones all local on same gateway.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Erick Bergquist
[mailto:erickbe@yahoo.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 18, 2006 9:07
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Robert Hugo; Ortiz, Carlos<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] SRST
transfer not working</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Carlos,<br>
<br>
What symptons does the user have when they are unable to transfer? Did the
transfers work previously when in SRST mode? Is this a MGCP or H323 gateway?<br>
<br>
Are they transferring to other IP phones locally that also went into fallback
on same gateway?<br>
<br>
Can you post a copy of your call-manager-fallback section, related
dial-peers (remove anything private, etc)?<br>
<br>
<br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>----- Original Message
----<br>
From: Robert Hugo <rthugo1@gmail.com><br>
To: "Ortiz, Carlos" <CORTIZ@broward.org><br>
Cc: cisco-voip@puck.nether.net<br>
Sent: Friday, August 18, 2006 3:59:15 PM<br>
Subject: Re: [cisco-voip] SRST transfer not working<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Also make sure you have this in your SRST config:<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>call-manager-fallback<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> huntstop channel<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> max-dn dual-line<o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>When the router goes into SRST mode, this keeps the second channel free
for call transfer, call forwarding......<br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 8/18/06, <b><span style='font-weight:bold'>Ortiz,
Carlos</span></b> <<a href="mailto:CORTIZ@broward.org" target="_blank"
id=bodyLinks>CORTIZ@broward.org</a>> wrote:</span></font></span> <o:p></o:p></p>
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<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
have a site that just went into SRST mode because the WAN is down. Calls
are coming in to the receptionist but she is unable to complete transfers.
Any idea why that would be? </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Carlos</span></font><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank" id=bodyLinks>cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank"
id=bodyLinks>https://puck.nether.net/mailman/listinfo/cisco-voip</a> <br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br clear=all>
<br>
-- <br>
Robert Hugo<br>
Senior Voice Network Engineer<br>
World Wide Technologies<br>
<st1:Street w:st="on"><st1:address w:st="on">60 Weldon Parkway</st1:address></st1:Street><br>
<st1:place w:st="on"><st1:City w:st="on">St. Louis</st1:City>, <st1:State
w:st="on">MO</st1:State>, <st1:PostalCode w:st="on">63043</st1:PostalCode></st1:place><br>
1-314-409-6527<br>
Cell:1-217-520-3261<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>_______________________________________________<br>
cisco-voip mailing list<br>
cisco-voip@puck.nether.net<br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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