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<DIV><FONT face=Arial size=2>Thank you!!!</FONT></DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=wsisk@cisco.com href="mailto:wsisk@cisco.com">Wes Sisk</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=millerman1@cox.net
href="mailto:millerman1@cox.net">Steve Miller</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, August 22, 2006 9:25
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] Call Logging in
the Call Manager?</DIV>
<DIV><BR></DIV>Steve,<BR><BR>multiple degress of offerings here:<BR><BR>1.
enable Call Detail Records (CDR) in CM and do your own reporting against the
CDR SQL database on CM<BR><A class=moz-txt-link-freetext
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide09186a00806ed410.html">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide09186a00806ed410.html</A><BR><BR>2.
enable CDR and CDR Analysis and Reporting (CAR). Use the default CAR
reports<BR><A class=moz-txt-link-freetext
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide09186a00806ed410.html">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide09186a00806ed410.html</A><BR><BR>3.
enable only CDR, then use 3rd party billing software such as MindCTI or
ISI-Infotel to generate reports<BR><BR>/Wes<BR><BR>Steve Miller wrote:
<BLOCKQUOTE cite=mid001001c6c591$75554490$6401a8c0@millersw type="cite"><PRE wrap="">There will be cases when our customers will need to be able to identify all
of their individual telephone calls for the month. Is there a utility
within Call Manager 4.1 that will allow us to print out a report of calls
upon request?
----- Original Message -----
From: "Jason Aarons (US)" <A class=moz-txt-link-rfc2396E href="mailto:jason.aarons@us.didata.com"><jason.aarons@us.didata.com></A>
To: "avaya admin" <A class=moz-txt-link-rfc2396E href="mailto:avayamin@gmail.com"><avayamin@gmail.com></A>; <A class=moz-txt-link-rfc2396E href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></A>
Sent: Monday, August 21, 2006 9:04 PM
Subject: Re: [cisco-voip] Blind transferred calls to Hunt Group
droppedbeforereaching Unity
</PRE>
<BLOCKQUOTE type="cite"><PRE wrap="">I've seen similar issue, never resolved it. TAC offered to look at ccm
traces, etc. I didn't have the time.
Are you running the latest Unity TSP?
What CallManager service release?
-----Original Message-----
From: <A class=moz-txt-link-abbreviated href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>
[<A class=moz-txt-link-freetext href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>] On Behalf Of avaya admin
Sent: Monday, August 21, 2006 8:21 PM
To: <A class=moz-txt-link-abbreviated href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>
Subject: [cisco-voip] Blind transferred calls to Hunt Group dropped
beforereaching Unity
Hi -- I haven't posted in this list in a long time. I have an issue
that I can't seem to figure out yet. Scenario on CM 4.1
PSTN ISDN to MGCP GW with CSS-Inhouse to DN 4000 on PT-Inhouse
4000 answers calls and blind tranfers to Hunt pilot 7000 on PT-Inhouse
No answer on hunt pilot 7000 caller gets an engaged tone instead of
Unity Greeting
If 4000 does a supervised transfer, call always works. Blind never works
In Unity I don't see any acitviy in the call viewers or status monitor
when calls is blind transfered.
DNA shows that Gateways has acess to the hunt pilot and VM.
I played with maximun hunt timer on hunt pilots config but didnt' work
(tried 20 seconds)
Any tips on where to start?
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</PRE></BLOCKQUOTE><PRE wrap=""><!---->
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