<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:Arial;
        color:windowtext;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
        {page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have two servers in a CRS Cluster (High Availabity). I
notice when I shut one server down the Agent Desktops can not login. I see the
CTI port as un-registered.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Then I noticed both nodes in the CRS cluster are using the
same CTI port numbers. Is this a mis-configuration? I thought each node
should have it’s own range of CTI ports with different rm_jtap_user_X
users.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Am I wrong?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>-jason<o:p></o:p></span></font></p>
</div>
</body>
</html>
<HTML><BODY><P><hr size=1></P><br>
<P><STRONG><br>
Disclaimer:<br>
<br>
This e-mail communication and any attachments may contain<br>
confidential and privileged information and is for use by the<br>
designated addressee(s) named above only. If you are not the<br>
intended addressee, you are hereby notified that you have received<br>
this communication in error and that any use or reproduction of<br>
this email or its contents is strictly prohibited and may be<br>
unlawful. If you have received this communication in error, please<br>
notify us immediately by replying to this message and deleting it<br>
from your computer. Thank you.<br>
</STRONG></P></BODY></HTML>