<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Johan,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>The values re-init when CM restarts, so they are not guaranteed to be unique or even correspond to the same call.</DIV><DIV>CSCec34834 documents and attempt to improve this behavior.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>/Wes</DIV><DIV><BR><DIV><DIV>On Aug 23, 2006, at 7:04 PM, Johan Bloemhard wrote:</DIV><BR class="Apple-interchange-newline"><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName"> <O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PostalCode"> <O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="State"> <O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City"> <O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="Street"> <O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="address"> <O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PlaceType"> <O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PlaceName"> <O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"> <DIV class="Section1"><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">Has anyone seen an instance where CDR will have duplicate records? And know why the identical records are caused? The only difference is that they have different IDs such as the globalCallID_callId and destLegIdentifier, etc.<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">There is no set rhyme or reason to trigger this and doesn’t happen every time. It happens with internal and external calls.<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">I’ve attached two rows from CDR that illustrate this. It makes it hard to troubleshoot a call if there are a number of identical records in CDR. I’m also wondering what side effects this is having and what’s causing this? Could be part of a bigger underlying issue…<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><B><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial;font-weight:bold">Current Setup<O:P></O:P></SPAN></FONT></B></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">Publisher/Subscriber<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">CCM 4.1<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">Gateway Mode: H.323<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">TIA<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><ST1:PERSONNAME w:st="on"><FONT size="1" face="Verdana"><SPAN style="font-size:7.5pt;font-family:Verdana">Johan Bloemhard</SPAN></FONT></ST1:PERSONNAME><FONT size="1" face="Verdana"><SPAN style="font-size:7.5pt;font-family:Verdana"> <BR> Senior Information Technology Specialist <BR> ___________________________________ <BR> <ST1:PLACE w:st="on"><ST1:PLACENAME w:st="on"><STRONG><B><FONT face="Verdana"><SPAN style="font-family:Verdana">Silver</SPAN></FONT></B></STRONG></ST1:PLACENAME><STRONG><B><FONT face="Verdana"><SPAN style="font-family:Verdana"> <ST1:PLACETYPE w:st="on">Falls</ST1:PLACETYPE> <ST1:PLACETYPE w:st="on">School District</ST1:PLACETYPE></SPAN></FONT></B></STRONG></ST1:PLACE><STRONG><B><FONT face="Verdana"><SPAN style="font-family:Verdana"> 4J</SPAN></FONT></B></STRONG> <BR> <ST1:ADDRESS w:st="on"><ST1:STREET w:st="on">802 Schlador Street</ST1:STREET> <BR> <ST1:CITY w:st="on">Silverton</ST1:CITY>, <ST1:STATE w:st="on">OR</ST1:STATE> <ST1:POSTALCODE w:st="on">97381</ST1:POSTALCODE></ST1:ADDRESS> <BR> w: 503.873.6331 </SPAN></FONT><O:P></O:P></P><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV><P align="left"><FONT face="Tahoma" size="2"><FONT color="#000000"> <HR noshade=""> <STRONG>Disclaimer</STRONG>: This message may be legally privileged and/or is intended only for the use of the addressee(s). The content and views expressed in this email may represent the views of the sender and not those of Silver Falls School District. </FONT></FONT></P></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE><SPAN><DIV><Duplicate CDR Record Example.xls></DIV></SPAN><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A></DIV> </DIV><BR></DIV></BODY></HTML>