<div>Hi Jason,</div>
<div>AFAIK each server has its own set of CTI ports. They are created automatically and described with something like JTAPI Group 0-1 (for the first server) and JTAPI Group 0-2 (for the 2nd.) Also, each server has its own jtapi_user_X and they share one rm_jtapi user.
</div>
<div>Also, IMHO anything below 4.0.4 is not worth playing with.</div>
<div>Cheers,</div>
<div>ML<br> </div>
<div><span class="gmail_quote">On 8/24/06, <b class="gmail_sendername">Jason Aarons (US)</b> <<a href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
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<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have two servers in a CRS Cluster (High Availabity). I notice when I shut one server down the Agent Desktops can not login. I see the CTI port as un-registered.
</span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Then I noticed both nodes in the CRS cluster are using the same CTI port numbers. Is this a mis-configuration? I thought each node should have it's own range of CTI ports with different rm_jtap_user_X users.
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<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Am I wrong?</span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">-jason</span></font></p></div></div>
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