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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You can also use IPCelerate’s product for
this. In fact, when someone dials 911 you have the most un-technical way to
notify your security guards. When a user calls 911, a pre-recorded message is
played over your security guard’s IP phone telling them that someone dialed
911, where that person is and what phone it was called from all in real time.
Before the person has even hung up the phone in most cases, security can
already be on the way.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Ed Leatherman<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, September 06,
2006 8:47 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Peter Pauly<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Who
called 911?</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Cisco's emergency
responder product provides a HTTP interface for security/management to see 911
call information, including whatever location information you have programmed
in for it. Also lets them add notes to calls if they want to record what they
found out for each call. Not worth buying CER just for that, but if you need
the other stuff it provides, its a nice additional feature. <br>
<br>
I believe Ben is right, there is probably something extra you need to pay your
telco for to get the digits to the 911 center... another charge for the phone
company, who'da thought.<o:p></o:p></span></font></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 9/5/06, <b><span style='font-weight:bold'>Peter
Pauly</span></b> <<a href="mailto:ppauly@gmail.com">ppauly@gmail.com</a>>
wrote:</span></font></span><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Every time our security people are informed that someone made a 911<br>
call, they call me to find out who it was (extension, name). I run a<br>
query in query analyzer against the CDR database.<br>
<br>
Are there any applications available that the security guys could run <br>
from their desktop that would query callmanager over the network and<br>
display 911 calls? What you guys doing about this problem?<br>
<br>
On a related question, our CallManager sends caller id information just<br>
fine. When I call my cellphone, I can see the extension of where the <br>
call came from. But when I make a test call to 911, the PSAP is only<br>
displaying the common billing phone number, not the caller-id<br>
information. Is my telco doing something wrong?<br>
_______________________________________________ <br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck..nether.net/mailman/listinfo/cisco-voip
</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br clear=all>
<br>
-- <br>
Ed Leatherman<br>
Senior Voice Engineer<br>
<st1:place w:st="on"><st1:PlaceName w:st="on">West Virginia</st1:PlaceName> <st1:PlaceType
w:st="on">University</st1:PlaceType></st1:place><br>
Telecommunications and Network Operations <o:p></o:p></span></font></p>
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