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<font size="2">"OK... if you promise to be extra careful, understand
that this isn't a
suported operation and that future upgrades may (will) over write these
changes and you'll have to do this again, here's the deal.<br>
<br>
You need to replace the prompt in question with a silent prompt
(basically blank but not quite empty) so that Unity's conversation code
wont get cranky when it goes to look for a prompt it's expecting and
it's not there.<br>
<br>
So, step one is to find a blank prompt. There are several. I suggest
using:<br>
<br>
\Commserver\Localize\Prompts\ENU\AvAddrSearch\AvAddrSearchENU003.WAV.<br>
<br>
You want to copy this blank prompt over the prompt you don't want to
hear. That guy is:<br>
<br>
\Commserver\Localize\Prompts\ENU\AvPHGreet\AvPhGreetENU005.WAV<br>
<br>
This is the "Please wait while I transfer your call". This should do
what you want. No reboot or anything like that should be required. I'd
make a backup of the original prompt just in case you want to go back
or this isn't the guy you really wanted to remove. You can also pull it
from the original install CD if you get in a jam.<br>
</font><br>
<br>
Karl Whitson wrote:
<blockquote
cite="mid8A4D67E299AA254CAB2B5985EEDD865804BAD1@cmb-bm-sbs.CMB-BM.Local"
type="cite">
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<div class="Section1">
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Steve,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">With Unity
version 4.1 and later, this
option may be turned off/on per subscriber.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">On the
Subscriber account go to Call
Transfer.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Go to While
Transferring, Notify Caller?<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Click the
checkbox labeled “Do not
play the “Wait while I transfer your call prompt”.”<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">If you want
to change this setting for all
existing subscribers at the same time you can use the Bulk Edit Utility
in the Unity
Tools Depot.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<div>
<p class="MsoNormal"><st1:PersonName w:st="on"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Karl Whitson</span></font></st1:PersonName><font
color="navy"><span style="color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">CMB
Technologies</span></font><font color="navy"><span style="color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><st1:Street w:st="on"><st1:address
style="background-position: left bottom; background-image: url(res://ietag.dll/#34/#1001); background-repeat: repeat-x;"
tabindex="0" w:st="on"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">40 Cape Rd.</span></font></st1:address></st1:Street><font
color="navy"><span style="color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><st1:place w:st="on"><st1:City w:st="on"><font
color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Milford</span></font></st1:City><font
color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">, <st1:State
w:st="on">MA</st1:State> <st1:PostalCode w:st="on">01757</st1:PostalCode></span></font></st1:place><font
color="navy"><span style="color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">DID: (508)
422-8413</span></font><font color="navy"><span style="color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Cell: (603)
930-4189</span></font><font color="navy"><span style="color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Fax: (508)
634-8678</span></font><font color="navy"><span style="color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><a
href="mailto:Karl.Whitson@cmbtec.com">Karl.Whitson@cmbtec.com</a></span></font><font
color="navy"><span style="color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><a
href="http://www.cmbtec.com">www.cmbtec.com</a></span></font><font
color="navy"><span style="color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><em><i><font color="navy"
face="Franklin Gothic Book" size="3"><span
style="font-size: 12pt; font-family: "Franklin Gothic Book"; color: navy;">TO
OPEN A SUPPORT CASE EMAIL </span></font><font color="navy"><span
style="color: navy;"><a href="mailto:SUPPORT@CMBTEC.COM"
title="mailto:SUPPORT@CMBTEC.COM"><font face="Franklin Gothic Book"
size="2"><span
style="font-size: 10pt; font-family: "Franklin Gothic Book";"><span
title="mailto:SUPPORT@CMBTEC.COM">SUPPORT@CMBTEC.C</span></span></font><font
face="Franklin Gothic Book" size="2"><span
style="font-size: 10pt; font-family: "Franklin Gothic Book";">O</span></font></a></span><a
href="mailto:SUPPORT@CMBTEC.COM" title="mailto:SUPPORT@CMBTEC.COM"><font
face="Franklin Gothic Book" size="2"><span
style="font-size: 10pt; font-family: "Franklin Gothic Book";">M</span></font></a></font></i></em><em><i><font
color="navy" face="Franklin Gothic Book"><span
style="font-family: "Franklin Gothic Book"; color: navy;"> OR CALL</span></font></i></em><font
color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> (508)
422-8429</span></font><font color="navy"><span style="color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Times New Roman"
size="3"><span style="font-size: 12pt; color: navy;"> <img
id="_x0000_i1026" src="cid:part1.02030103.01020206@ctiusa.com"
border="0" height="39" width="154"></span></font><o:p></o:p></p>
</div>
<div>
<div class="MsoNormal" style="text-align: center;" align="center"><font
face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr tabindex="-1" align="center" size="3" width="100%"></span></font></div>
<p class="MsoNormal"><b><font face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font
face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma;">
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b><span
style="font-weight: bold;">On
Behalf Of </span></b>Steve G<br>
<b><span style="font-weight: bold;">Sent:</span></b> Sunday,
September 10, 2006
10:58 PM<br>
<b><span style="font-weight: bold;">To:</span></b> ciscovoip<br>
<b><span style="font-weight: bold;">Subject:</span></b> [cisco-voip]
Unity Call
Transfer "wait while I transfer your call"</span></font><o:p></o:p></p>
</div>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;"><o:p> </o:p></span></font></p>
<div>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Hello,<o:p></o:p></span></font></p>
</div>
<div>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Is it possible to disable the voice of Unity
saying "wait while I
transfer your call" once the caller selects a transfer option?<o:p></o:p></span></font></p>
</div>
<div>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;"> <o:p></o:p></span></font></p>
</div>
<div>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">If you can let me know the process to disable
this, I would appreciate
it.<o:p></o:p></span></font></p>
</div>
<div>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;"> <o:p></o:p></span></font></p>
</div>
<div>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Thank you,<o:p></o:p></span></font></p>
</div>
<div>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Steve<o:p></o:p></span></font></p>
</div>
</div>
<pre wrap="">
<hr size="4" width="90%">
_______________________________________________
cisco-voip mailing list
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<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
David Winter
Coleman Technologies
WestFL Network Engineer
777 South Harbour Island Boulevard
Suite 240
Tampa, Florida 33602
Phone: 813-233-2023 x333
Cell: 813-417-1830
FAX: 407-284-6670
AIM: mobofool
Y!: vt_fool
ICQ: 3563403
MSN :dwinter@vt.edu
</pre>
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