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<DIV dir=ltr align=left><SPAN class=549095619-12092006><FONT face=Arial
color=#0000ff size=2> </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=549095619-12092006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=549095619-12092006><FONT face=Arial
color=#0000ff size=2>I get the message "Document empty or invalid" when I try to
run a report..</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=549095619-12092006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=549095619-12092006><FONT face=Arial
color=#0000ff size=2>I see that it's part of Extended Services, and puts a QRT
button on the phone.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=549095619-12092006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=549095619-12092006><FONT face=Arial
color=#0000ff size=2>I cannot find any directions for 4.01 on how to configure
the CCM so that the button becomes available to users...</FONT></SPAN></DIV>
<DIV dir=ltr align=left> </DIV>
<DIV dir=ltr align=left><SPAN class=549095619-12092006><FONT face=Arial
color=#0000ff size=2>Anyone have a link on how to enable the QRT function on the
phones?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=549095619-12092006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=549095619-12092006><FONT face=Arial
color=#0000ff size=2>Tim</FONT></SPAN></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff
size=2></FONT> </DIV>
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<HR tabIndex=-1>
</DIV>
<DIV dir=ltr align=left><FONT face=Tahoma size=2><B>From:</B> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <BR><B>Sent:</B> Tuesday, September 12, 2006 12:19
PM<BR><B>To:</B> Tim Reimers; cisco-voip@puck.nether.net<BR><B>Subject:</B> Re:
[cisco-voip] ip service...<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT size=2>QRT</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>it's a softkey that you can show.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2><A
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f52dd.html">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f52dd.html</A></FONT></DIV>
<DIV> </DIV>
<DIV><FONT
size=2>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>"I can eat fifty eggs." "Nobody can eat fifty eggs."</FONT></DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=tim.reimers@asheville.k12.nc.us
href="mailto:tim.reimers@asheville.k12.nc.us">Tim Reimers</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, September 12, 2006 12:17
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [cisco-voip] ip service...</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hi
folks---<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Isn’t there a service that can be
configured on an IP phone that allows a user to immediately report a call in
which they had trouble with echo or jitter?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I know the ‘info’ button shows the
codec, etc—but it doesn’t log that to a technician for later
analysis<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">(and have you ever tried to have a
user read the codec info to you? That’s –really- fun to listen to…not!
)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks
Tim<o:p></o:p></SPAN></FONT></P></DIV>
<P>
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