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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>For our customers, we create a “Help
Desk” <st1:place w:st="on">COS</st1:place> in Unity and assign very
granular access to things like changing passwords. When they log into the
Unity SA, they only see the options specified.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
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</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Tim Reimers<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sunday, September 17, 2006
9:40 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Lelio Fulgenzi; Jim McBurnett;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Cc:</span></b> Kelly Looney; Alan Surrette<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Reset
Unity mailbox password..</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div id=idOWAReplyText67457>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Cool! </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks...</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>that's the biggest request we get -- other things, I think
we can continue to handle internally..</span></font><o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>It may take the skill of our app developer to do this, not me.. ..but
that does look as though it's do-able...<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>thanks guys..<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Tim<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Lelio
Fulgenzi [mailto:lelio@uoguelph.ca]<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sat 9/16/2006 11:31 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Jim McBurnett; Tim Reimers;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Cc:</span></b> Alan Surrette<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Reset Unity
mailbox password..</span></font><o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks Jim. Looks like there might be something there that
Tim can use: http://www.ciscounitytools.com/Documents/programaticAdmin.doc</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<h3 style='mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:3.0pt;
margin-left:0in'><a name="_Toc35994915"></a><a name="_Toc55564699"></a><a
name="_Toc35995594"></a><a name="_Toc35994990"></a><b><font size=4 face=Arial><span
style='font-size:13.5pt;font-family:Arial'>Update subscriber’s password</span></font></b><o:p></o:p></h3>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Setting the password is easy going through the stored procedure since
it will take care of hashing your raw phone password into an MD5 string for you
on the back end. MD5 strings should always be exactly 32 characters
here. Since phone passwords can only be 20 digits in length, the stored
procedure assumes that if the string is 32 characters long it’s already
been hashed into an MD5 string and will pass it through directly.
Otherwise it’ll hash it for you on the back end so you can simply pass
through the raw digits for the phone password you want to set and it’ll take
care of it for you. If you’re paranoid you can also hash the phone
password into it’s MD5 string and then pass that into the stored
procedure instead. It’ll handle it either way.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>When setting the password for a subscriber it’s up to you to be
sure it complies with the password policy for the site. If you pass in a
blank string for the password, for instance, the phone password will be
cleared. You can check the phone password policies in the PwPolicy table
in UnityDB. The stored procedure does not do any enforcement of the
site’s policy, so make sure you’re careful here.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> oCommand.CommandText =
"sp_ModifySubscriber"<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>
oCommand.Parameters.Item("@SubscriberObjectID") =
oCommand.CreateParameter("SubscriberObjectID", adGUID, adParamInput,
, strSubscriberObjectID)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoBodyText style='margin:0in;margin-bottom:.0001pt'><font size=3
color=green face="Times New Roman"><span style='font-size:12.0pt;color:green'>
'The phone password is passed in as clear text in this example - it gets
crunched and encrypted by the SP during the subscriber update process.
You can pass in a “pre hashed” MD5 string yourself – if the
string is exactly 32 characters long the stored proc will pass it through
“as is”.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> oCommand.Parameters.Item("@PWDTMF") =
oCommand.CreateParameter("PWDTMF", adVarChar, adParamInput, ,
txtPhonePassword.Text)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoBodyText style='margin:0in;margin-bottom:.0001pt'><font size=3
color=green face="Times New Roman"><span style='font-size:12.0pt;color:green'>‘Passwords
are not written through to the directory, no need to synch.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>
oCommand.Parameters.Item("@DirectorySync") =
oCommand.CreateParameter("DirectorySync", adInteger, adParamInput, ,
0)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoBodyText style='margin:0in;margin-bottom:.0001pt'><font size=3
color=green face="Times New Roman"><span style='font-size:12.0pt;color:green'>
'Let the stored procedure call rip.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> oCommand.Execute<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Since phone passwords are not pushed into the directory there’s
no need to issue a synchronization request for this. You’re done.<o:p></o:p></span></font></p>
</div>
<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:4.2pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>----- Original Message ----- <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='background:#E4E4E4'><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>From:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:jim@tgasolutions.com" title="jim@tgasolutions.com">Jim McBurnett</a>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>To:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:tim.reimers@asheville.k12.nc.us"
title="tim.reimers@asheville.k12.nc.us">Tim Reimers</a> ; <a
href="mailto:lelio@uoguelph.ca" title="lelio@uoguelph.ca">Lelio Fulgenzi</a> ; <a
href="mailto:cisco-voip@puck.nether.net" title="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Cc:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:alan.surrette@asheville.k12.nc.us"
title="alan.surrette@asheville.k12.nc.us">Alan Surrette</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Sent:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> Saturday,
September 16, 2006 10:42 PM<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Subject:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> RE: [cisco-voip]
Reset Unity mailbox password..<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Take a look over at <a
href="http://www.ciscounitytools.com">www.ciscounitytools.com</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>There are some architecture notes there...</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>J</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Tim Reimers<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, September 16, 2006
9:19 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Lelio Fulgenzi; <a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Cc:</span></b> Alan Surrette<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Reset
Unity mailbox password..</span></font><o:p></o:p></p>
<div id=idOWAReplyText89799>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>You know, now that I think about
it--- hmm...</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I'll have to check around in AD on Unity and see where
they've embedded the password in some AD field-- I'm betting that the mailbox
password is in there somewhere..</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We have some internal experience in scripting AD for our
main domain --- if it's there in AD in some schema extended field... hmmm..</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>time to break out that LDAP browser that someone posted a
link to - I did manage to get that to connect to Unity's AD, though not our
data AD or the CCM DCDirectory..</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Lelio
Fulgenzi [mailto:lelio@uoguelph.ca]<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sat 9/16/2006 8:18 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Tim Reimers;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Cc:</span></b> Alan Surrette<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Reset
Unity mailbox password..</span></font><o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have not seen anything like this. Although it would make
for a great utility, say send their reset password to their email address. I
cannot find any reference to an API like SOAP for unity, that would have helped
immensely. You can try posting in the Cisco forums, I'm pretty sure Jeff
Lindborgh reads that. Jeff was the primary developer for Unity and I believe he
still is.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>If your users have the domain password available to them,
check out the PCA login page. It's a little different than the web/sa pages and
might fit your needs.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:4.2pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>----- Original Message ----- <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='background:#E4E4E4'><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>From:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:tim.reimers@asheville.k12.nc.us"
title="tim.reimers@asheville.k12.nc.us">Tim Reimers</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>To:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:cisco-voip@puck.nether.net" title="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Cc:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:alan.surrette@asheville.k12.nc.us"
title="alan.surrette@asheville.k12.nc.us">Alan Surrette</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Sent:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> Saturday,
September 16, 2006 12:08 PM<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Subject:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> [cisco-voip] Reset
Unity mailbox password..<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>hello everyone--</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I'm looking for a way to allow a subscribers Unity mailbox
password to be reset in a way OTHER than through the Unity webpages (and
TermServ to Unity)</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I really really need to limit the access of people to full
Unity to just a few..</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>.. but at the same time, those few of us with full access
CANNOT keep up with the requests for resetting of passwords. (I know, you'd
think that's a user education thing..)</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>So -- I'm hoping for something like Greetings Administrator
to have rights to reset passwords on any mailbox -- similar to how the person
using GA can select any call handler and work with it..</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I'm hoping there's a level of access I can grant to a
additional staff members at remote sites just to be able to clear and reset a
password using their phone and something like Greetings Administrator?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>If that's not clear, just email me and I'll try to confuse
you some more... ;-)</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>thanks, Tim</span></font><o:p></o:p></p>
</div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>_______________________________________________<br>
cisco-voip mailing list<br>
cisco-voip@puck.nether.net<br>
https://puck.nether.net/mailman/listinfo/cisco-voip<o:p></o:p></span></font></p>
</blockquote>
</div>
</blockquote>
</div>
</div>
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