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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We just started ordering these so that’s
not good to hear. Only have about 15 7941 & 7961 deployed but no problems yet.
We do have 50+ on order for our next deployment though? Is this being
addressed formally by Cisco?????<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Schuett, Court (MBNAP it)<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, September 19, 2006
9:48 AM<br>
<b><span style='font-weight:bold'>To:</span></b>
cisco-voip-bounces@puck.nether.net; cisco-voip<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Problems
with 7941 hookswitch</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
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<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>We're experiencing the same problems. We just
deployed 350 phones to our corporate headquarters and have had about 15
failures so far, so 5% sounds about right. We didn't get maintenance on
them either so we're happy to have them fail now rather than later, but it is
really irritating. It just creates a lot of extra work for us that we
really didn't need. Our were scattered between 41s and 61s as well.
</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>We've also noticed that they seem to disconnect from
the Ethernet jacks more often. If people are moving their phones around,
they have a tendency to jiggle loose and then reboot. Again, never had
that problem with the 40s or 60s but it seems pretty chronic with the 41s and
61s.</span></font><o:p></o:p></p>
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12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>Court Schuett</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>Network Systems Engineer</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>Millward Brown, <st1:City w:st="on"><st1:place
w:st="on">Naperville</st1:place></st1:City></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>w: 630-955-8983</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>f: 630-245-5755</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>e: <a
href="mailto:court.schuett@us.millwardbrown.com">court.schuett@us.millwardbrown.com</a></span></font><o:p></o:p></p>
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12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Craig M Staffin<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, September 18, 2006
8:31 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Kris Seraphine<br>
<b><span style='font-weight:bold'>Cc:</span></b>
cisco-voip-bounces@puck.nether.net; cisco-voip<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Problems
with 7941 hookswitch</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
</span></font><font size=2 face=sans-serif><span style='font-size:10.0pt;
font-family:sans-serif'>YES!!</span></font> <br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>we
have RMA'd about 20 of them already except ours are 7961 not 41</span></font>
<br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>Craig<br>
<br>
</span></font><br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal><b><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif;font-weight:bold'>"Kris Seraphine"
<baryonyx5@gmail.com></span></font></b><font size=1 face=sans-serif><span
style='font-size:7.5pt;font-family:sans-serif'> </span></font><br>
<font size=1 face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>Sent
by: cisco-voip-bounces@puck.nether.net</span></font> <o:p></o:p></p>
<p><font size=1 face=sans-serif><span style='font-size:7.5pt;font-family:
sans-serif'>09/18/2006 04:38 PM</span></font> <o:p></o:p></p>
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<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>cisco-voip <cisco-voip@puck.nether.net></span></font>
<o:p></o:p></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
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<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>[cisco-voip] Problems with 7941 hookswitch</span></font><o:p></o:p></p>
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<br>
<br>
Hi<br>
<br>
Is anyone else seeing a lot of 7941's with bad hookswitches? <br>
<br>
We've had to RMA about 10 of them in the last month. The switch pops up
normally when the phone is taken off hook but the user doesn't get dial tone.
If you press the hookswitch 5 or 6 times eventually you get a tone but
there's definately something not working right. <br>
<br>
Just wondering. <br>
<br>
-- <br>
kris seraphine </span></font><tt><font size=2 face="Courier New"><span
style='font-size:10.0pt'>_______________________________________________</span></font></tt><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New"'><br>
<tt><font face="Courier New">cisco-voip mailing list</font></tt><br>
<tt><font face="Courier New">cisco-voip@puck.nether.net</font></tt><br>
<tt><font face="Courier New">https://puck.nether.net/mailman/listinfo/cisco-voip</font></tt><br>
</span></font><br>
<br>
<o:p></o:p></p>
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