<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.5346.5" name=GENERATOR></HEAD>
<BODY>
<DIV dir=ltr align=left><SPAN class=734184413-19092006><FONT face="Courier New"
size=2>We're experiencing the same problems. We just deployed 350 phones
to our corporate headquarters and have had about 15 failures so far, so 5%
sounds about right. We didn't get maintenance on them either so we're
happy to have them fail now rather than later, but it is really
irritating. It just creates a lot of extra work for us that we really
didn't need. Our were scattered between 41s and 61s as well.
</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=734184413-19092006><FONT face="Courier New"
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=734184413-19092006><FONT face="Courier New"
size=2>We've also noticed that they seem to disconnect from the Ethernet jacks
more often. If people are moving their phones around, they have a tendency
to jiggle loose and then reboot. Again, never had that problem with the
40s or 60s but it seems pretty chronic with the 41s and 61s.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=734184413-19092006><FONT face="Courier New"
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=734184413-19092006><FONT face="Courier New"
size=2></FONT></SPAN> </DIV>
<DIV> </DIV>
<DIV align=left><FONT face="Courier New" size=2>Court Schuett</FONT></DIV>
<DIV align=left><FONT face="Courier New" size=2>Network Systems
Engineer</FONT></DIV>
<DIV align=left><FONT face="Courier New" size=2>Millward Brown,
Naperville</FONT></DIV>
<DIV align=left><FONT face="Courier New" size=2>w: 630-955-8983</FONT></DIV>
<DIV align=left><FONT face="Courier New" size=2>f: 630-245-5755</FONT></DIV>
<DIV align=left><FONT face="Courier New" size=2>e: <A
href="mailto:court.schuett@us.millwardbrown.com">court.schuett@us.millwardbrown.com</A></FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Craig M
Staffin<BR><B>Sent:</B> Monday, September 18, 2006 8:31 PM<BR><B>To:</B> Kris
Seraphine<BR><B>Cc:</B> cisco-voip-bounces@puck.nether.net;
cisco-voip<BR><B>Subject:</B> Re: [cisco-voip] Problems with 7941
hookswitch<BR></FONT><BR></DIV>
<DIV></DIV><BR><FONT face=sans-serif size=2>YES!!</FONT> <BR><BR><FONT
face=sans-serif size=2>we have RMA'd about 20 of them already except ours
are 7961 not 41</FONT> <BR><BR><FONT face=sans-serif
size=2>Craig<BR><BR></FONT><BR><BR><BR>
<TABLE width="100%">
<TBODY>
<TR vAlign=top>
<TD width="40%"><FONT face=sans-serif size=1><B>"Kris Seraphine"
<baryonyx5@gmail.com></B> </FONT><BR><FONT face=sans-serif
size=1>Sent by: cisco-voip-bounces@puck.nether.net</FONT>
<P><FONT face=sans-serif size=1>09/18/2006 04:38 PM</FONT> </P>
<TD width="59%">
<TABLE width="100%">
<TBODY>
<TR vAlign=top>
<TD>
<DIV align=right><FONT face=sans-serif size=1>To</FONT></DIV>
<TD><FONT face=sans-serif size=1>cisco-voip
<cisco-voip@puck.nether.net></FONT>
<TR vAlign=top>
<TD>
<DIV align=right><FONT face=sans-serif size=1>cc</FONT></DIV>
<TD>
<TR vAlign=top>
<TD>
<DIV align=right><FONT face=sans-serif size=1>Subject</FONT></DIV>
<TD><FONT face=sans-serif size=1>[cisco-voip] Problems with 7941
hookswitch</FONT></TR></TBODY></TABLE><BR>
<TABLE>
<TBODY>
<TR vAlign=top>
<TD>
<TD></TR></TBODY></TABLE><BR></TR></TBODY></TABLE><BR><BR><BR><FONT
size=3>Hi<BR><BR>Is anyone else seeing a lot of 7941's with bad hookswitches?
<BR><BR>We've had to RMA about 10 of them in the last month. The switch
pops up normally when the phone is taken off hook but the user doesn't get dial
tone. If you press the hookswitch 5 or 6 times eventually you get a tone
but there's definately something not working right. <BR><BR>Just wondering.
<BR><BR>-- <BR>kris seraphine </FONT><TT><FONT
size=2>_______________________________________________<BR>cisco-voip mailing
list<BR>cisco-voip@puck.nether.net<BR>https://puck.nether.net/mailman/listinfo/cisco-voip<BR></FONT></TT><BR><br><br><table bgcolor=white style="color:black"><tr><td><br><br>
==================================================== <br>
This email is confidential and intended solely for the use of the <br>
individual or organization to whom it is addressed. Any opinions or <br>
advice presented are solely those of the author and do not necessarily <br>
represent those of the Millward Brown Group of Companies. If you are <br>
not the intended recipient of this email, you should not copy, modify, <br>
distribute or take any action in reliance on it. If you have received <br>
this email in error please notify the sender and delete this email <br>
from your system. Although this email has been checked for viruses <br>
and other defects, no responsibility can be accepted for any loss or <br>
damage arising from its receipt or use. <br>
==================================================== <br>
</td></tr></table></BODY></HTML>