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<DIV><FONT face=Arial size=2>We still use CTI route points. The reason we like
it, is because they offer us a few things:</FONT></DIV>
<UL>
<LI><FONT face=Arial size=2>multiple DNs per CTI route point allow us to
create a CTI route point per group (department) and keep all the DNs in
there.</FONT></LI>
<LI><FONT face=Arial size=2>forwarding options allow us to redirect calls when
we have to</FONT></LI></UL>
<DIV><FONT face=Arial size=2>We just upgraded to 4.1(3) so we really haven't
explored using hunt groups. Problem is, we'd likely never get the resources to
move them all over and rather than having two ways to do it, we'll just stick
with one.</FONT></DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=ealeatherman@gmail.com href="mailto:ealeatherman@gmail.com">Ed
Leatherman</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, September 24, 2006 10:41
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [cisco-voip] Passing calls from
CCM to Unity CallHandler</DIV>
<DIV><BR></DIV>Hi folks, <BR><BR>I'm curious how other people setup call
handlers in CCM and Unity.. specifically how you route a call to an extension
directly to a Unity Call Handler. Is there a "Cisco Recommended" way to do
this? <BR><BR>Right now i'm making hunt pilots and pointing them at the Unity
lines and then creating a call routing rule. In the past though I've used
dumby phones or CTI Route ports to forward to Unity. That seemed kinda clunky
so I started using the hunt pilots once I realized I could. <BR
clear=all><BR>-- <BR>Ed Leatherman<BR>Senior Voice Engineer<BR>West Virginia
University<BR>Telecommunications and Network Operations
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