<div>Nathan, It looks to be Gw or ccm issue if no error getting generated on Unity app log.Detailed ccm trace along with gw config can shed more light into this.</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>Aman<br><br>&nbsp;</div>
<div><span class="gmail_quote">On 9/29/06, <b class="gmail_sendername">Nathan Reeves</b> &lt;<a href="mailto:nathan.a.reeves@gmail.com">nathan.a.reeves@gmail.com</a>&gt; wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">I've been running a unity port status monitor and I see the * come<br>through on PSTN.&nbsp;&nbsp;It then steps through the cde scripts, but seems to
<br>just drop through the script after the * keypress.<br><br>Running MGCP and E1's on all gateways.&nbsp;&nbsp;No events on the Unity App<br>Log.&nbsp;&nbsp;I'll start doing the debugs on the router.<br><br>A failed log looks like:<br><br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:44&quot;,&quot;Conv&quot;,&quot;Call answered if needed&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:44&quot;,&quot;Disp&quot;,&quot;Playing greeting for Call<br>Handler:&nbsp;&nbsp;Opening Greeting&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:44&quot;,&quot;Appl&quot;,&quot;phgreeting&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;DTMF [*]&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;Event NULL&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;State -
<br>d:\commserver\localize\scripts\phgreeting.cde!Play_BailAtGreeting&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;Event NULL&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Appl&quot;,&quot;subsignin&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Disp&quot;,&quot;Subscriber Sign-In&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subsignin.cde!AnswerPhone&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;Event is [TrueEvent]&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subsignin.cde!EnableEnrollment&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;Event is [TrueEvent]&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subsignin.cde!LoginUserWithIDAndPassword&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Appl&quot;,&quot;--&gt;SubAuthenticate&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subauthenticate.cde!GetIDFromUserInitialize&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;Event NULL&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subauthenticate.cde!GetReadyForIDFromUser&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;Event NULL&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subauthenticate.cde!GetIDFromUser&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;Event is [TTStarEvent]&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subauthenticate.cde!Goodbye&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;Event NULL&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subauthenticate.cde!GoodbyeGone&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;Event is [HangupEvent]&quot;<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Appl&quot;,&quot;&lt;--SubAuthenticate&quot;
<br>&quot;13&quot;,&quot;2006/09/29&quot;,&quot;16:37:55&quot;,&quot;Conv&quot;,&quot;Event is [HangupEvent]&quot;<br><br>A Successful * keypress looks like:<br>-----------------------------------------------------------------------------------------------
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:01&quot;,&quot;Conv&quot;,&quot;Call answered if needed&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:01&quot;,&quot;Disp&quot;,&quot;Playing greeting for Call
<br>Handler:&nbsp;&nbsp;Opening Greeting&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:01&quot;,&quot;Appl&quot;,&quot;phgreeting&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;DTMF [*]&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;Event NULL&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\phgreeting.cde!Play_BailAtGreeting&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;Event NULL&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Appl&quot;,&quot;subsignin&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Disp&quot;,&quot;Subscriber Sign-In&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subsignin.cde!AnswerPhone&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;Event is [TrueEvent]&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subsignin.cde!EnableEnrollment&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;Event is [TrueEvent]&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subsignin.cde!LoginUserWithIDAndPassword&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Appl&quot;,&quot;--&gt;SubAuthenticate&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subauthenticate.cde!GetIDFromUserInitialize&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;Event is [TrueEvent]&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subauthenticate.cde!CheckSignInCallerID&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Disp&quot;,&quot;Check for Cross-Box Login&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;Event is [FalseEvent]&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subauthenticate.cde!GetReadyForIDFromUser&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;Event NULL&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:10&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\subauthenticate.cde!GetIDFromUser&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:21&quot;,&quot;Appl&quot;,&quot;--&gt;ConvUtilsNoEntry&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:21&quot;,&quot;Conv&quot;,&quot;State -<br>d:\commserver\localize\scripts\convutilsnoentry.cde!NoEntry&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:21&quot;,&quot;Conv&quot;,&quot;Event is [HangupEvent]&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:21&quot;,&quot;Appl&quot;,&quot;&lt;--ConvUtilsNoEntry&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:21&quot;,&quot;Conv&quot;,&quot;Event is [HangupEvent]&quot;<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:21&quot;,&quot;Appl&quot;,&quot;&lt;--SubAuthenticate&quot;
<br>&quot;12&quot;,&quot;2006/09/29&quot;,&quot;16:30:21&quot;,&quot;Conv&quot;,&quot;Event is [HangupEvent]&quot;<br><br>On 9/29/06, Aman Chugh &lt;<a href="mailto:aman.chugh@gmail.com">aman.chugh@gmail.com</a>&gt; wrote:
<br>&gt; Might be a dtmf issue with this particular gateway or audio cut through not<br>&gt; happening,what protocol r you running on this gateway and what is the<br>&gt; interface to the pstn ,run a appropirate debug to check the disconnect
<br>&gt; cause,also any thing getting generated on unity app log ,Also run unity port<br>&gt; status monitor for this call to&nbsp;&nbsp;see if this dtmf is coming through to unity<br>&gt; or not.<br>&gt;<br>&gt; Aman<br>&gt;<br>&gt;
<br>&gt; On 9/29/06, Nathan Reeves &lt;<a href="mailto:nathan.a.reeves@gmail.com">nathan.a.reeves@gmail.com</a>&gt; wrote:<br>&gt; &gt;<br>&gt; &gt; Seeing an issue where calls are passed over to Unity and the greeting<br>
&gt; &gt; message is played.&nbsp;&nbsp;When the users presses * to drop to the sign in<br>&gt; &gt; process the call gets dropped.<br>&gt; &gt;<br></blockquote></div><br>