<div>Might be a dtmf issue with this particular gateway or audio cut through not happening,what protocol r you running on this gateway and what is the interface to the pstn ,run a appropirate debug to check the disconnect cause,also any thing getting generated on unity app log ,Also run unity port status monitor for this call to see if this dtmf is coming through to unity or not.
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<div>Aman<br><br> </div>
<div><span class="gmail_quote">On 9/29/06, <b class="gmail_sendername">Nathan Reeves</b> <<a href="mailto:nathan.a.reeves@gmail.com">nathan.a.reeves@gmail.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Seeing an issue where calls are passed over to Unity and the greeting<br>message is played. When the users presses * to drop to the sign in
<br>process the call gets dropped.<br><br>I've checked the call handler, and all looks good. When calling the<br>unity pilot from a phone internally, I can press *. When calling in<br>from some gateways, pressing * works. But from one gateway it
<br>doesn't.<br><br>Anyone got any ideas where to start troubleshooting?<br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net
</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></blockquote></div><br>