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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We have seen this issue also and it is a
DTMF issue in our case.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Aman Chugh<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, September 29, 2006
12:44 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Nathan Reeves<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Issues
with some calls into unity after userenters *</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Might be a dtmf issue with this particular gateway or audio cut through
not happening,what protocol r you running on this gateway and what is the
interface to the pstn ,run a appropirate debug to check the disconnect
cause,also any thing getting generated on unity app log ,Also run unity
port status monitor for this call to see if this dtmf is coming through
to unity or not. <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Aman<br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 9/29/06, <b><span style='font-weight:bold'>Nathan
Reeves</span></b> <<a href="mailto:nathan.a.reeves@gmail.com">nathan.a.reeves@gmail.com</a>>
wrote:</span></font></span> <o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Seeing an issue where calls are passed over to Unity and the greeting<br>
message is played. When the users presses * to drop to the sign in <br>
process the call gets dropped.<br>
<br>
I've checked the call handler, and all looks good. When calling the<br>
unity pilot from a phone internally, I can press *. When calling in<br>
from some gateways, pressing * works. But from one gateway it <br>
doesn't.<br>
<br>
Anyone got any ideas where to start troubleshooting?<br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net </a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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