<div class="Section1"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Hi all,
</span></font><p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I'm trying to get ICD working on
IPCC Express 4.5. </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Everything seems fine but when I
dial defined for the ICD Route Point I get MOH followed by an error message that
service is not running OK or just that there are no free agents at the moment.
Route Point and CTI Ports are registered to Call Manger. All
of the phones and CTI ports are in one Calling Searching Space. RM JTAPI User
and End-user has a control over Phone and CTI Port. </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Mean while on the IP Phone agent
and/or Desktop Agent I get status changing from Ready to Reserved again Ready
and Reserved till I here the error message. </span></font></p><p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">What I'm missing?!
</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Thanks in
advance! </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Best
Regards,<br>Ivan</span></font></p></div>