<div>I am no SQL guru, hell not even a CallManager guru. Though I knew alot about it, but the more I talk to others and see the way others do things the more you come to realize just how little you know.</div>
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<div>This leads me to want to confirm some thing. I am almost 99.9% positive that you can change just about anything you want through SQL, if it is in the database you can change it and as long as you do it right there shouldn't be a problem.
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<div>Earlier this week I asked about changing the phone softkey field through BAT. Can't seem to find an option to do this within BAT, people informed me that you could kinda do this through the device pool. Helpful yes, but not exactly.
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<div>See the problem with the device pool is that only works if the phones are set to "none" for the softkey field so then they inherit the setting from the device pool. Well apparently when they had CallManager setup over here someone set all the softkey fields on each phone to the same. So, changes to the device pool are not taking affect for me.
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<div>So this is all part of why I am wanting to confirm things in regards to making edits directly through SQL instead of through CallManager. It should be a simple task through SQL to make this sort of mass change. After all isn't that alot of what CallManager and BAT are, just front ends to SQL database? I am referring to the web pages like ccmadmin of course, I know they do more but the essence of the web pages for ccmadmin and BAT are just easy ways to manipulate the SQL database right?
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<div>Thanks for the help so far, its a pleasure to be a part of such an active and informative mailing list. By far the best one I have been a part of in the past 15 or so years.</div>