I don't believe the phone is in the database because i can't find it when searching by it's MAC address. When I look at my CM server configuration I don't see that auto-registration is disabled. Is there some place else I should be looking to check for auto-registration?
<br><br><br><br><div><span class="gmail_quote">On 10/6/06, <b class="gmail_sendername">Ryan Ratliff</b> <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Is the phone in the database? If not and autoregistration is<br>disabled then the config file won't exist and it won't register.<br><br>If the phone is in the database try bouncing TFTP and then doing a<br>TFTP GET on the
macaddr.cnf.xml from a windows cmd prompt to see if<br>you can get the file.<br><br>-Ryan<br><br>On Oct 6, 2006, at 12:26 PM, Candese Perez wrote:<br><br>When I do a factory reset it looks for a file SEP+MAC address and<br>
then says file not found and returns to registration rejected. In my<br>trace file I can see several TFTP error codes referencing the same<br>message that the tftp server doesn't have the SEP+MAC.cnf.xml file<br>nor does it have
XMLDefault.cnf.xml.<br><br>On 10/6/06, Brian Henry <<a href="mailto:Brian.Henry@apptis.com">Brian.Henry@apptis.com</a>> wrote:<br>I assume that you are not running in secure mode.<br><br>1. Did you do a factory reset of the phone?
<br><br>Have you looked at the debugs on the phone web page to see what error<br>code it is giving you? or you can attach the cable in the docs to the<br>aux port to look at the phones boot up process and a more detailed view.
<br><br>Brian<br><br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> on behalf of Candese Perez<br>Sent: Fri 10/6/2006 11:58 AM<br>To: <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>Subject: [cisco-voip] Phone Registration Rejected<br><br>I have a 7960 that will nto register with my CM 4.0 server, and I<br>believe it is because the .cnf file is out of date or has changed as
<br>this phone has been in storage for several months.<br><br>How can i get the phone to use the new file on CM if it won't<br>register in CM. Is there a way to push the new file to the phone?<br><br>Candese<br><br>_______________________________________________
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