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<DIV dir=ltr align=left><SPAN class=881571519-10102006><FONT face=Arial
color=#0000ff size=2>D'OH!!</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=881571519-10102006><FONT face=Arial
color=#0000ff size=2>that was it-- that field in the user's
profile...</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=881571519-10102006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=881571519-10102006><FONT face=Arial
color=#0000ff size=2>I'd left it blank....</FONT></SPAN></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> Turpin, Mark
[mailto:mark.turpin@Calence.com] <BR><B>Sent:</B> Tuesday, October 10, 2006 3:07
PM<BR><B>To:</B> Tim Reimers<BR><B>Subject:</B> RE: [cisco-voip] corporate
directory brain-cell-failure...<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><SPAN class=755200619-10102006><FONT face=Arial
color=#0000ff size=2>The phone number is defined for the user right? Not
just associated, but listed.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=755200619-10102006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=755200619-10102006><!-- Converted from text/rtf format --><BR>
<P><SPAN lang=en-us><B><FONT face=Arial size=2>Mark Turpin</FONT></B></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial size=2>IP Phone: (314)
656-2315</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial size=2>Mobile:
(314) 629-8714</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial
size=2>Calence, LLC</FONT></SPAN> <BR><SPAN lang=en-us></SPAN><A
href="http://www.calence.com/"><SPAN lang=en-us><U><FONT face=Arial
color=#0000ff size=2>www.calence.com</FONT></U></SPAN></A><SPAN
lang=en-us></SPAN> <BR><SPAN lang=en-us><I><FONT face=Arial size=2>Cisco Global
Channel Partner of the Year – US/Canada</FONT></I></SPAN> </P></SPAN></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Tim
Reimers<BR><B>Sent:</B> Tuesday, October 10, 2006 1:39 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] corporate directory
brain-cell-failure...<BR></FONT><BR></DIV>
<DIV></DIV><!-- Converted from text/rtf format -->
<P><FONT face=Arial size=2>hi everyone--</FONT> </P>
<P><FONT face=Arial size=2>I'm having trouble with something that I think I
-should- know how to do..</FONT> </P>
<P><FONT face=Arial size=2>I've discovered a phone that's misprogramed insofar
as what appears in the CorpDir </FONT><BR><FONT face=Arial size=2>We're using
the CM Corpdir, not any external one (unified, etc)</FONT> </P>
<P><FONT face=Arial size=2>I've gone in and fixed all fields on the phone to
reflect the correct person's name--</FONT> <BR><FONT face=Arial size=2>I've
deleted the Global Directory user account (teacher lounge)</FONT> <BR><FONT
face=Arial size=2>and added a new one (firstname.lastname of the user in
question who has that phone now)</FONT> <BR><FONT face=Arial size=2>I've
updated/reset all devices.</FONT> </P>
<P><FONT face=Arial size=2>It's been an hour now, and corporate directory STILL
isn't showing the username---</FONT> <BR><FONT face=Arial size=2>the incorrect
'teacher lounge' entry for that phone is gone now-- lookup by extension# shows
nothing…</FONT> </P>
<P><FONT face=Arial size=2>But the firstname/lastname lookup for that person
returns only the person's name --- not their phone.</FONT> </P>
<P><FONT face=Arial size=2>I've associated their GD account with their physical
phone---</FONT> </P>
<P><FONT face=Arial size=2>What checkbox am I missing that links the extension
in GD with the person in GD ??</FONT> </P>
<P><FONT face=Arial size=2>I'm sure it's something simple…but I just cannot
recall what woul make someone appear like that -- without their extension, or
their extension not showing up if searched for..</FONT></P>
<P><FONT face=Arial size=2>tia… </FONT><BR><FONT face=Arial size=2>Tim</FONT>
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