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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Reviving an old thread…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I ended up getting the telco to set the
CNAME for outbound calls out our MGCP controlled PRIs for a certain range of DIDs
to reflect the name of the customer just fine a few months ago. We were
running CCM 3.3.5 at the time. Since then we upgraded to 4.1.3 and it
seems (although I cannot confirm 100%) that after the upgrade suddenly the
CNAME on outbound calls from this customer’s range of numbers now says
our CNAME again. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Can anyone confirm whether a CCM upgrade
from 3.3.5 to 4.1.3 could cause the CNAME for a certain range of numbers not to
work anymore? The number is presented fine, but the CNAME is now back to
our company name rather than our customer’s name which we had the telco
change a few months back. I can’t find anything obvious on the
gateway configuration page and it would seem that the telco would be in control
of this as long as we are sending the calling number.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks!<br>
<br>
Keith<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Bell, Joe
[mailto:Joe_Bell@adp.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, July 21, 2006 12:23
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Keith Klevenski;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Calling
Party Name Question</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Actually, this is a great question. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Calling Name or CNAME is very similar to
DNS in that it is a distributed database out in the SS7 network that contains
numbers to “owner” name mappings. This database costs
carriers money to subscribe to and there are various levels of
subscription. That’s why some smaller carrier don’t have
CNAME at all or maybe only a subset of names lookups. So, your question
gets to this: Whomever assigned you guys the numbers, that you in turn
have assigned to your customers, entered your companies name in the CNAME
database as the owners of those numbers. In order to change the delivered
CNAME globally, you need to have that entity update the database with the
correct companies ownership of those digits.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Joe<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Keith Klevenski<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, July 21, 2006 8:10
AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Calling
Party Name Question</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi all,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I know this is going to be a total n3wb question, but here
goes…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The Calling Party Name is provided by the telco and
I’m assuming there is no way to change this internally on specific
calling numbers for outbound calls that leave our PRIs. We provide managed/hosted
telephony services for a couple of our customers’ small offices and they
reported that a couple of calls they made to others showed our company name
instead of theirs. This would be expected of course, but I just wanted to
confirm that there is no way to change that on our end (CCM 3.3 soon to be
4.1.3, MGCP), but is strictly on the telco side. I’m assuming this
is the case and I’m also assuming the telco isn’t going to put a
different CPN on outbound calls from specific calling numbers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Are my assumptions correct? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>TIA!!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Keith Klevenski</span></font></st1:PersonName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
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