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your scripts are also stored in directory so re-upload any custom
scripts.<br>
<br>
/Wes<br>
<br>
Jason Aarons (US) wrote:
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cite="midC1FE15183DA37645BC0633BC604E44F0037465FA@USNAEXCH.na.didata.local"
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<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Customer has<font
color="navy"><span style="color: navy;"> small
remote office running</span></font> 50 Cisco Agent Desktops logging
into a IPCC
Express 4.0(3) with CallManager 4.1(3) running DCD.<font color="navy"><span
style="color: navy;"> Using MCS-7825s</span></font><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Th<font color="navy"><span
style="color: navy;">is small office</span></font>
CallManager 4.1(3) cluster is going away, they have built a new
enterprise
CallManager 4.1(3) AD Integrated <font color="navy"><span
style="color: navy;">cluster
for 6000 phones and multiple sites </span></font>and want to migrate
the CAD
Agents and Express Server to the new CallManager cluster.<font
color="navy"><span style="color: navy;"> <o:p></o:p></span></font></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">What other
problems will arise? Only thing
these steps keep are the scripts/prompts in this procedure, everything
else has
to be rebuilt.</span></font><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Times New Roman"
size="3"><span style="font-size: 12pt; color: navy;">Steps<o:p></o:p></span></font></p>
<ol style="margin-top: 0in;" start="1" type="1">
<li class="MsoNormal" style="color: navy;"><font color="navy"
face="Times New Roman" size="3"><span style="font-size: 12pt;">Print
Screen every page in existing IPCC Server for backup<o:p></o:p></span></font></li>
<li class="MsoNormal" style="color: navy;"><font color="navy"
face="Times New Roman" size="3"><span style="font-size: 12pt;">Re-run
setup.exe on IPCC Express and choose AD, creating new AD Cluster
Profile.<o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Re-create everthing in CCMAdmin > Users<o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Re-create CTI Ports/Route Points.<o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font face="Times New Roman" size="3"><span
style="font-size: 12pt;">Associate ICD controlled extensions in
CCMAdmin<o:p></o:p></span></font></li>
<li class="MsoNormal" style=""><font color="navy"
face="Times New Roman" size="3"><span
style="font-size: 12pt; color: navy;">Re-create all
RmCM/JtapiUserX/RMJtapi in IPCC Express</span></font><o:p></o:p></li>
<li class="MsoNormal" style=""><font color="navy"
face="Times New Roman" size="3"><span
style="font-size: 12pt; color: navy;">Re-create all Skills/Assignments</span></font><o:p></o:p></li>
<li class="MsoNormal" style=""><font color="navy"
face="Times New Roman" size="3"><span
style="font-size: 12pt; color: navy;">Test</span></font><o:p></o:p></li>
</ol>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;"><o:p> </o:p></span></font></p>
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