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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Customer has<font color=navy><span style='color:navy'> small
remote office running</span></font> 50 Cisco Agent Desktops logging into a IPCC
Express 4.0(3) with CallManager 4.1(3) running DCD.<font color=navy><span
style='color:navy'> Using MCS-7825s</span></font><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Th<font color=navy><span style='color:navy'>is small office</span></font>
CallManager 4.1(3) cluster is going away, they have built a new enterprise
CallManager 4.1(3) AD Integrated <font color=navy><span style='color:navy'>cluster
for 6000 phones and multiple sites </span></font>and want to migrate the CAD
Agents and Express Server to the new CallManager cluster.<font color=navy><span
style='color:navy'> <o:p></o:p></span></font></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>What other problems will arise? Only thing
these steps keep are the scripts/prompts in this procedure, everything else has
to be rebuilt.</span></font><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'>Steps<o:p></o:p></span></font></p>
<ol style='margin-top:0in' start=1 type=1>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo3'><font size=3
color=navy face="Times New Roman"><span style='font-size:12.0pt'>Print
Screen every page in existing IPCC Server for backup<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo3'><font size=3
color=navy face="Times New Roman"><span style='font-size:12.0pt'>Re-run
setup.exe on IPCC Express and choose AD, creating new AD Cluster Profile.<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Re-create everthing
in CCMAdmin > Users<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Re-create CTI
Ports/Route Points.<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Associate ICD
controlled extensions in CCMAdmin<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;color:navy'>Re-create
all RmCM/JtapiUserX/RMJtapi in IPCC Express</span></font><o:p></o:p></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;color:navy'>Re-create
all Skills/Assignments</span></font><o:p></o:p></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo3'><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;color:navy'>Test</span></font><o:p></o:p></li>
</ol>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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