<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt">If admin and admin don't work for the CDR login, that means someone has previously logged into the CDR web pages and assigned admin rights to users.<br><br>To find out what users have admin rights in CDR analysis and reporting, open up DC Directory Admin and expand to the groups tree and double click on the object there to see what the user names are. The only item under groups will be CDR admin users - if the groups branch doesn't have anything (is empty) and admin/admin doesn't work for CDR web page login then something else is going on.<br><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">----- Original Message ----<br>From: Patrick Humpal <phumpal@execinc.com><br>To:
cisco-voip@puck.nether.net<br>Sent: Tuesday, October 24, 2006 12:52:41 PM<br>Subject: [cisco-voip] CDR Analysis and Reporting<br><br>
<div><span class="322324717-24102006"><font face="Arial" size="2">I tried logging into
our CDR Analysis and Reporting Tool but the "User Name" and "Password" are not
working. I can log into any other service/page using any credentials (Call
Manager, Unity, Publisher, etc) except this one. On Cisco's site they have
some documentation detailing the default user name and password but these do not
work either. I've made sure the appropriate services are started, but have not
many any progress. </font></span></div>
<div><span class="322324717-24102006"><font face="Arial" size="2"></font></span> </div>
<div><span class="322324717-24102006"><font face="Arial" size="2">Is there a certain
account I need to use or do I have to reset another accounts
username/password?</font></span></div>
<div><span class="322324717-24102006"><font face="Arial" size="2"></font></span> </div>
<div><span class="322324717-24102006"><font face="Arial" size="2">FYI, I'm currently
using Call Manager 4.1.</font></span></div><div>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br><a target="_blank" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></div><br></div></div><br></body></html>