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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Sorry, didn’t copy board…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Mike Nelson <br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, October 26, 2006
4:10 PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Ed Leatherman'<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Ughh
cant install Cisco IPCC Agent Desktop?</span></font><o:p></o:p></p>
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12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Is IE7 on the machine? If so,
you may need to go back to IE6… I saw this on another board… Same
exact symptom…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Ed Leatherman<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, October 26, 2006
2:06 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Tech Guy<br>
<b><span style='font-weight:bold'>Cc:</span></b> <br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Ughh
cant install Cisco IPCC Agent Desktop?</span></font><o:p></o:p></p>
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12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>I would check and see if
you are blocking any TCP/UDP ports that the CAD needs to install/function
properly. Alot of my initial problems with getting that system working was
ports getting blocked by an ACL/firewall.<br>
<br>
There is a list of necessary application ports up on CCO in the documentation
area.. dont have the link handy at the moment.<o:p></o:p></span></font></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 10/26/06, <b><span style='font-weight:bold'>Tech
Guy</span></b> < <a href="mailto:techguy@gmail.com">techguy@gmail.com</a>>
wrote:</span></font></span><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Seriously my IPCC woes continue! Just when I think I am getting
some where something else pops up! I never would have imagined I would
have problems installing the agent software. <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Geez.. ok so I go to install the software and it asks for hostname or
IP address and port. I put that in and then I get "The
parameter is incorrect" so I hit OK button on dialog box and it takes me
to an option screen that is blank. If you click next you get "select
the options to install" problem is there are no options to select from? <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I don't get it, just some exe from the plugins page on IPCC, but it
don't work. :-(<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Any thoughts? Did I miss something some where?<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br>
<br>
-- <br>
Ed Leatherman<br>
Senior Voice Engineer<br>
<st1:place w:st="on"><st1:PlaceName w:st="on">West Virginia</st1:PlaceName> <st1:PlaceType
w:st="on">University</st1:PlaceType></st1:place><br>
Telecommunications and Network Operations <o:p></o:p></span></font></p>
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