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<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Wes, I’ve been trying to get the files for
you, but after rebooting the CCM, I can’t get the “services” running again. And
I can’t find anything helpful in the logs.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The following services start, but shut
down shortly thereafter.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>* Cisco CallManager<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>* Cisco Tftp<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>* Cisco CTI Manager <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Wes Sisk
[mailto:wsisk@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, October 26, 2006
3:23 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Paul Yago<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] 30
second delay in selectRoute(): CCM 5.0.4 only.</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Paul,<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I need some traces to see what is going on. Reproduce the
problem, grab the most recently modifed 2 files from each of these directories
(2 newest *.txt or *.log files per directory), zip them up, and unicast them to
me. pls include the calling/called/redirecting party number.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>c:\program files\cisco\trace\ccm<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>c:\program files\cisco\trace\cti<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>c:\program files\cisco\trace\sdl<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>/Wes<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Oct 26, 2006, at 4:09 PM, Paul Yago wrote:<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br>
</span></font><span class=apple-style-span><font size=4 color=black
face=Helvetica><span style='font-size:12.5pt;font-family:Helvetica;color:black'><o:p></o:p></span></font></span></p>
<span style='border-spacing: 0px 0px;text-align:auto;-khtml-text-decorations-in-effect: none;
-apple-text-size-adjust: auto;orphans: 2;widows: 2;word-spacing:0px'>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>Thanks Wes,<O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></span></font></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </O:P></span></font></span><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>If you define an overlap
as a potential for more digits, then there is no overlap in this case. I’m
trying to route to an extension which has no other overlapping route patterns
on the system.<O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></span></font></span><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </O:P></span></font></span><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>Actually I’m trying to
route to an MWI extension, and modifying the original caller ID. This has the
effect of setting the MWI for the modified address. This worked perfectly in
4.1x, and it works in 5.x, except for this 30 second delay. The log says it’s
waiting 30 seconds for a CallRedirectResponse, but I’m not sure how to provide
this from the app.<O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></span></font></span><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </O:P></span></font></span><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>There is a routeEndEvent
which usually occurs right after my call to selectRoute(), and interrupting
this selectRoute() thread is the only way I’ve been able to break out of this
30 second waiting state.<O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></span></font></span><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </O:P></span></font></span><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>3791: Oct 26 10:44:49.552
PDT %JTAPI-CTIIMPL-7-UNK:(P1-10.2.0.51) receiveResponse: timed out waiting
30000 milliseconds for com.cisco.cti.protocol.CallRedirectResponse
sequenceNumber= 533<O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></span></font></span><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </O:P></span></font></span><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>Any idea how I could
provide a CallRedirectResponse? Or what system parameter is affecting this
timeout?<O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></span></font></span><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </O:P></span></font></span><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>Thanks,<O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></span></font></span><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>Paul<O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></span></font></span><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </O:P></span></font></span><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=2
face="Times New Roman"><span style='font-size:11.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><b><font size=1 face=Tahoma><span style='font-size:9.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b></span><span
class=apple-style-span><font size=1 face=Tahoma><span style='font-size:9.0pt;
font-family:Tahoma'> Wes Sisk [<a href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>]
</span></font></span><font size=1 face=Tahoma><span style='font-size:9.0pt;
font-family:Tahoma'><br>
<span class=apple-style-span><b><span style='font-weight:bold'>Sent:</span></b>
Thursday, October 26, 2006 6:57 AM</span><br>
<span class=apple-style-span><b><span style='font-weight:bold'>To:</span></b>
Paul Yago</span><br>
<span class=apple-style-span><b><span style='font-weight:bold'>Cc:</span></b> <a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span><br>
<span class=apple-style-span><b><span style='font-weight:bold'>Subject:</span></b>
Re: [cisco-voip] 30 second delay in selectRoute(): CCM 5.0.4 only.</span></span></font><font
color=black><span style='color:black'><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><O:P style="font-family: Times New Roman; font-size: 16px; "><font
size=2 color=black face="Times New Roman"><span style='font-size:11.0pt;
color:black'> </O:P></span></font></span><font color=black><span
style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=2 color=black face="Times New Roman"><span
style='font-size:11.0pt;color:black'>Yes,</span></font></span><font size=2
color=black><span style='font-size:11.0pt;color:black'><br>
<br>
<span class=apple-style-span>CSCsf20938. CTI used to default to
'enbloc' dialing behavior. After recent changes
(CSCse42819/CSCsc05602/CSCsb95000) the default behavior is now overlap sending
so it always waits for additional digits if there is a potential overlap in
CM's digit analysis. Current workaround is to remove the potential
overlap or just wait. This is being addressed in a 5.0(4)es due out soon
- though because it is and ES, you will need to contact TAC to get it.</span><br>
<br>
<span class=apple-style-span>/Wes</span><br>
<br>
<span class=apple-style-span>Paul Yago wrote:<O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></span></span></font><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>Has anyone seen a 30
second delay in the CiscoRouteSession.selectRoute() method found in jtapi.jar
3.0(4.5) ?<U5:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></U5:P></span></font></span><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><U5:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </U5:P></span></font></span><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>ciscoRouteSession.selectRoute(routeSelected,
CiscoRouteSession.ROUTEADDRESS_SEARCH_SPACE, modifiedAddresses);<U5:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></U5:P></span></font></span><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><U5:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </U5:P></span></font></span><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>I’ve tried interrupting
the thread from the endRoute event, which works sometimes, but endRoute doesn’t
always come immediately after the call to selectRoute().<U5:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></U5:P></span></font></span><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><U5:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </U5:P></span></font></span><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>…any similar problems out
there?<U5:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></U5:P></span></font></span><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><U5:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> </U5:P></span></font></span><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy'>Thanks,<U5:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></U5:P></span></font></span><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><font
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style='font-size:9.0pt;font-family:Arial;color:navy'>Paul<U5:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></U5:P></span></font></span><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
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style='font-size:9.0pt;color:black'>_______________________________________________<O:P style="font-family: Courier New; font-size: 13.3333px; white-space: pre; "></O:P></span></font></span><font
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style='font-size:9.0pt;color:black'>cisco-voip mailing list<O:P style="font-family: Courier New; font-size: 13.3333px; white-space: pre; "></O:P></span></font></span><font
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href="mailto:cisco-voip@puck.nether.net"><span class=apple-style-span><span
style='-khtml-text-decorations-in-effect: underline'>cisco-voip@puck.nether.net</span></span></a><O:P style="font-family: Courier New; font-size: 13.3333px; white-space: pre; "></O:P><o:p></o:p></span></font></pre><pre><font
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class=apple-style-span><span style='-khtml-text-decorations-in-effect: underline'>https://puck.nether.net/mailman/listinfo/cisco-voip</span></span></a><O:P style="font-family: Courier New; font-size: 13.3333px; white-space: pre; "></O:P><o:p></o:p></span></font></pre><pre><span
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