OK, I figured it out... under inactive agents...<br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">On 10/27/06, <b class="gmail_sendername">Jonathan Charles</b> <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com
</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">We just migrated from IPCCx 3.5 to UCCx 4.0(4)... we had a couple of test agents we used for testing prior to deployment.
<br><br>Now, the system is deployed and I want to remove those agents from showing up under RMCM - Resources... the users have been deleted from CallManager, and they do not show up in User Management on UCCx...
<br><br>How do I get rid of them?<br><span class="sg"><br><br><br>Jonathan<br>
</span></blockquote></div><br>