Thanks for the suggestions everyone, going with the additional call handler setup a couple of you recommended. Should work just fine and avoids the use of a license, can't complain about that. :-)<br><br><br><br><div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div><div><span class="e" id="q_10e9aab7d58e6145_1"><span class="gmail_quote">On 10/30/06, <b class="gmail_sendername">Tech Guy</b> <<a href="mailto:techguy@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
techguy@gmail.com</a>> wrote:</span></span></div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div><span class="e" id="q_10e9aab7d58e6145_3">
<div>Got a request today to set something up that i thought would be easy and simple. For the most part it is but I am must be missing a piece in setting up a call handler.
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<div>Basically a department head wants things setup so that outside techs can call into one number, choose a group within the department, and then get ahold of someone.</div>
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<div>My thoughts were I would have one DID hit a call handler, play message and accept user input. Say press 1 and hit hunt pilot xxxx, press 2 and hit hunt pilot yyyy you know.</div>
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<div>Its all pretty easy and straight forward, BUT... when setting up the call handler and the input, you have to select a subscriber it seems. There are other options like directory handler, and interview handler and so on.. but nothing that just lets you hit a ext. on callmanager without have to setup a voicemail box for that extension is there? Thats my question.
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<div>I would prefer to not have to waste a unity license to simply have a callhandler redirect caller input to a line but unless I am missing something that is what I will have to do.</div>
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<div>Any thoughts or suggestions?</div></span></div><span class="q">
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https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br><br></span></blockquote></div><span class="sg"><br><br clear="all"><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations
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