You can make another call handler for each transfer out that you need, and set the transfer behaviour to "Ring extension _______" and put the hunt pilot number there.<br><br>Then on your main call handler, each option would "Attempt to forward to" the particular secondary call handler for that transfer.
<br><br>That doesnt use up any licenses but its more work to configure.<br><br>Make sense?<br><br><br><div><span class="gmail_quote">On 10/30/06, <b class="gmail_sendername">Tech Guy</b> <<a href="mailto:techguy@gmail.com">
techguy@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div>Got a request today to set something up that i thought would be easy and simple. For the most part it is but I am must be missing a piece in setting up a call handler.
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<div>Basically a department head wants things setup so that outside techs can call into one number, choose a group within the department, and then get ahold of someone.</div>
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<div>My thoughts were I would have one DID hit a call handler, play message and accept user input. Say press 1 and hit hunt pilot xxxx, press 2 and hit hunt pilot yyyy you know.</div>
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<div>Its all pretty easy and straight forward, BUT... when setting up the call handler and the input, you have to select a subscriber it seems. There are other options like directory handler, and interview handler and so on.. but nothing that just lets you hit a ext. on callmanager without have to setup a voicemail box for that extension is there? Thats my question.
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<div>I would prefer to not have to waste a unity license to simply have a callhandler redirect caller input to a line but unless I am missing something that is what I will have to do.</div>
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<div>Any thoughts or suggestions?</div>
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https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br><br></blockquote></div><br><br clear="all"><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations