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<DIV><FONT size=2>Which product? I only see Enterprise/SP Insight. Sounds
expensive. ;)</FONT></DIV>
<DIV> </DIV>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>"I can eat fifty eggs." "Nobody can eat fifty eggs."</DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=Scott.Voll@wesd.org href="mailto:Scott.Voll@wesd.org">Voll, Scott</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</A> ; <A
title=Nick.Kassel@Charles-Stanley.co.uk
href="mailto:Nick.Kassel@Charles-Stanley.co.uk">Nick Kassel</A> ; <A
title=Michael.McGovern@cambridgetrust.com
href="mailto:Michael.McGovern@cambridgetrust.com">McGovern, Michael</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, November 01, 2006 11:01
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] GUI to remotely
see phones</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I believe if I
remember right Variphy (<A href="http://www.variphy.com">www.variphy.com</A>)
has it so you can see button presses.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Scott<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>
[mailto:cisco-voip-bounces@puck.nether.net] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Lelio Fulgenzi<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, November 01, 2006 5:16
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Nick Kassel; McGovern,
Michael; <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [cisco-voip] GUI to remotely
see phones</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt">Can anyone confirm that this application relays the
keys pressed by the user without having the display feedback? What I mean by
this, is that we routinely troubleshoot FAC calls and would like to see the
user press 12345 and tell them, you're reading it backwards, you should be
pressing 54321.</SPAN></FONT><SPAN lang=EN-GB><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt">--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * <st1:PlaceType
w:st="on">University</st1:PlaceType> of <st1:PlaceName
w:st="on">Guelph</st1:PlaceName> * <st1:place w:st="on"><st1:City
w:st="on">Guelph</st1:City>, <st1:State w:st="on">Ontario</st1:State>
<st1:PostalCode w:st="on">N1G 2W1</st1:PostalCode></st1:place><BR>(519)
824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>"I can eat fifty eggs." "Nobody can eat fifty
eggs."<o:p></o:p></SPAN></FONT></P></DIV>
<BLOCKQUOTE
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 4pt; PADDING-BOTTOM: 0in; MARGIN: 5pt 0in 5pt 3.75pt; BORDER-LEFT: black 1.5pt solid; PADDING-TOP: 0in; BORDER-BOTTOM: medium none">
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">----- Original Message -----
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV style="font-color: black">
<P class=MsoNormal style="BACKGROUND: #e4e4e4"><B><FONT face=Arial
size=2><SPAN lang=EN-GB
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">From:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> <A
title=Nick.Kassel@charles-stanley.co.uk
href="mailto:Nick.Kassel@charles-stanley.co.uk">Nick Kassel</A>
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">To:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> <A
title=Michael.McGovern@cambridgetrust.com
href="mailto:Michael.McGovern@cambridgetrust.com">McGovern, Michael</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Sent:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> Wednesday, November 01, 2006
8:03 AM<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Subject:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> Re: [cisco-voip] GUI to
remotely see phones<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Berbee Remote Phone
Control</SPAN></FONT><SPAN lang=EN-GB><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><A
href="http://www.berbee.com/public/cva/RemotePhoneControlIPTApp.pdf">http://www.berbee.com/public/cva/RemotePhoneControlIPTApp.pdf</A>
</SPAN></FONT><SPAN lang=EN-GB><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Contact Berbee and
you can get a free demo licence, we have this and can be very useful in
certain circumstances especially for our remote sites.</SPAN></FONT><SPAN
lang=EN-GB><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>
[mailto:cisco-voip-bounces@puck.nether.net] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>McGovern,
Michael<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday,
November 01, 2006 12:57 PM<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] GUI to remotely
see phones</SPAN></FONT><SPAN lang=EN-GB><o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">There is a GUI that allows you
to connect to remote phones to see what the end user is seeing. How do
I go about getting this GUI.</SPAN></FONT><SPAN
lang=EN-GB><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">We have 7960, 7970, 7905, 7906,
and 7936 phones in our environment</SPAN></FONT><SPAN
lang=EN-GB><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Michael
McGovern</SPAN></FONT><SPAN lang=EN-GB><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">AVP, Information Technology
Manager</SPAN></FONT><SPAN lang=EN-GB><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Cambridge Trust
Company</SPAN></FONT><SPAN lang=EN-GB><o:p></o:p></SPAN></P>
<P class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><FONT
face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">10 Fawcett
Street</SPAN></FONT></st1:address></st1:Street><FONT face=Arial size=2><SPAN
lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">, 6th
Floor</SPAN></FONT><SPAN lang=EN-GB><o:p></o:p></SPAN></P>
<P class=MsoNormal><st1:City w:st="on"><st1:place w:st="on"><FONT face=Arial
size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Cambridge</SPAN></FONT></st1:place></st1:City><FONT
face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> Ma. 02138</SPAN></FONT><SPAN
lang=EN-GB><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Phone:1-617-503-5248</SPAN></FONT><SPAN
lang=EN-GB><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Fax:
1-617-441-1467</SPAN></FONT><SPAN lang=EN-GB><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
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<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN lang=EN-GB
style="FONT-SIZE: 12pt">_______________________________________________<BR>cisco-voip
mailing
list<BR>cisco-voip@puck.nether.net<BR>https://puck.nether.net/mailman/listinfo/cisco-voip<o:p></o:p></SPAN></FONT></P></BLOCKQUOTE></DIV></BLOCKQUOTE></BODY></HTML>