Hey All.<br><br>When someone calls my people in Art, I want all 3 extensions to ring. That way, anyone of them can pick it up. If they don't pick it up, I then want an utomated attendant to come on that will say, in essence "If you know your party's ext, or want to spell by last name, etc, do this, or if you want to leave a message in our general mailbox, begin talking at the tone". If they choose the general mailbox, I want it to leave voicemail in one of the guys in Art extension.
<br><br>I don't even know where to begin with this!! Is this more Unity or more CCM? Any ideas? Any step-by-step guides??<br><br>Thanks.<br><br>Todd<br>