Ali,<br><br>I ran into problems installing SR1 also. I don't remember getting that specific error message, but what TAC had me do to get the install to actually work was to put the tar file into on drive D (I had it on drive E originally, because there was more room there). It doesnt explicitly say to have the tar file in a particular drive in the instructions as far as I could tell, but it would not work until I put it on drive D. kind of a strange requirement imo. Might be work checking for you though.
<br><br>Also, make sure you have antivirus and CSA off before you run the update utility.<br><br>Ed<br><br><div><span class="gmail_quote">On 11/9/06, <b class="gmail_sendername">Ali Elahi</b> <<a href="mailto:aelahi@unislumin.com">
aelahi@unislumin.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Hello everyone, I have an IPCC server co-resident with
CM. Running IPCC v4.0(4) and I'm trying to apply SR1 patch. I
run BARS restore and midway through I'm instructed to run the "Cisco
CRS Update utility".</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">However when I go to launch the utility I receive the
following error message:</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">"The update utility is unable to connect to the LDAP. Please
check your connection to the LDAP and rerun your utility"</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I've verified that the DC Directory Service is started
and running and I can verify by logging onto DC Directory Manager. I've
rebooted the server several times and still not working. </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">If anyone has encountered this issue before and can provide
any insight it would be greatly appreciated.</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
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<p style="margin: 0in 0in 0.0001pt;"><b><font face="Arial" size="1"><span style="font-size: 9pt; font-family: Arial; font-weight: bold;"><font color="navy"><span style="color: navy;">Ali Elahi</span></font></span></font>
</b></p>
<p style="margin: 0in 0in 0.0001pt;"><font color="navy" face="Arial" size="1"><span style="font-size: 8pt; font-family: Arial; color: navy;">Systems Consultant, Technology Consulting Services</span></font></p>
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<p style="margin: 0in 0in 0.0001pt;"><font color="navy" face="Arial" size="1"><span style="font-size: 8pt; font-family: Arial; color: navy;">T. 905.847.6800 x265</span></font></p>
<p style="margin: 0in 0in 0.0001pt;"><font color="navy" face="Arial" size="1"><span style="font-size: 8pt; font-family: Arial; color: navy;">F. 905.847.6584</span></font></p>
<p style="margin: 0in 0in 0.0001pt;"><font color="navy" face="Arial" size="1"><span style="font-size: 8pt; font-family: Arial; color: navy;"><a href="mailto:aelahi@unislumin.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
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