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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hello everyone, I have an IPCC server co-resident with
CM. Running IPCC v4.0(4) and I’m trying to apply SR1 patch. I
run BARS restore and midway through I’m instructed to run the “Cisco
CRS Update utility”.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>However when I go to launch the utility I receive the
following error message:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>“The update utility is unable to connect to the LDAP. Please
check your connection to the LDAP and rerun your utility”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’ve verified that the DC Directory Service is started
and running and I can verify by logging onto DC Directory Manager. I’ve
rebooted the server several times and still not working. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>If anyone has encountered this issue before and can provide
any insight it would be greatly appreciated.<o:p></o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
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