I have a 7960 that has a primary line and a secondary line (ext. 2641) configured solely for IPCC. I created a voice mail box in unity for ext. 2690. I set an alternate extension on the mailbox with the secondary ext. of the phone (2641).
<br><br>The idea being a group mailbox if you will. So user calls into IPCC presses an option to go to a specific queue. Once in the queue they can hang on the phone for a agent, or press 0 to leave a voicemail for that queue.
<br><br>Things seem to work the way I want but the MWI does not seem to show for the alternate extension.<br><br>Am I barking up the wrong tree and trying to make it do something it is not suppose to do, maybe I am confused about the way to utilize alternate extensions?
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