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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Jason,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We are in the process of deploying IPCC
Express in conjunction with Edify IVRs. We have not implemented yet, but
I did do a proof of concept with the customer before they would purchase the
solution. Their issue was that the IP system had to release the T1 port once
the IVR transferred out of Edify to an agent. This was accomplished using
Call Manager version 4.2.3 and doing a hookflash transfer. The routers we
are using are 2811s with MFTs. Three Edify IVRs with 2 T1s each. If
you do not have a need to transfer out of the Edify to an agent then it should
be no problem to configure CM to send calls to Edify via T1 or FXS. Our
T1 configuration was E&M wink start. Had to play with timing for the
hookflash (I think it was 500 ms) but finally got it to work.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Karl Whitson</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>CMB Technologies</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex="0" w:st="on"><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>40 Cape Rd.</span></font></st1:address></st1:Street><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Milford</span></font></st1:City><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>, <st1:State
w:st="on">MA</st1:State> <st1:PostalCode w:st="on">01757</st1:PostalCode></span></font></st1:place><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>DID: (508) 422-8413</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Cell: (603) 930-4189</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Fax: (508) 634-8678</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a href="mailto:Karl.Whitson@cmbtec.com">Karl.Whitson@cmbtec.com</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a href="http://www.cmbtec.com">www.cmbtec.com</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><em><i><font
size=2 color=navy face="Franklin Gothic Book"><span style='font-size:10.0pt;
font-family:"Franklin Gothic Book";color:navy'>TO OPEN A SUPPORT CASE EMAIL </span></font></i></em><em><i><font
size=2 color=navy face="Times New Roman"><span style='font-size:10.0pt;
color:navy'><a href="mailto:SUPPORT@CMBTEC.COM"
title="mailto:SUPPORT@CMBTEC.COM"><font face="Franklin Gothic Book"><span
style='font-family:"Franklin Gothic Book"'><span
title="mailto:SUPPORT@CMBTEC.COM">SUPPORT@CMBTEC.C</span></font><font
face="Franklin Gothic Book"><span style='font-family:"Franklin Gothic Book"'>O</span></span></font><font
face="Franklin Gothic Book"><span style='font-family:"Franklin Gothic Book"'>M</span></font></a></span></font></i></em><em><i><font
size=2 color=navy face="Franklin Gothic Book"><span style='font-size:10.0pt;
font-family:"Franklin Gothic Book";color:navy'> OR CALL</span></font></i></em><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> (508) 422-8429</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> <img border=0 width=154 height=39
id="_x0000_i1027" src="cid:image001.jpg@01C714AF.A39016B0"></span></font><o:p></o:p></p>
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<div>
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<hr size=3 width="100%" align=center tabindex=-1>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Wydra, Jason<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, November 30, 2006
4:29 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Legacy
systems with Call Manager</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Has anyone ever integrated an AVT, Edify or I3 IVR with
CallManager? I’m going to try staging it tonight with CCM 4.1.3 and a
3845 with MFT modules. The AVT is analog so I will be using FXS. Anyone know of
any gotchas or have advice?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jason Wydra</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Berbee</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Cisco Voice Engineer</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex="0" w:st="on"><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>8725 West Higgins Road, Suite 700</span></font></st1:address></st1:Street><o:p></o:p></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Chicago</span></font></st1:City><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>, <st1:State
w:st="on">Il</st1:State></span></font></st1:place><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>. 60631</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>IP phone 773.867.6084</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Cell 630-209-9792</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><a href="mailto:Jason.Wydra@berbee.com">Jason.Wydra@berbee.com</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><a href="http://www.berbee.com">www.berbee.com</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><img border=0 width=184 height=48 id="_x0000_i1025"
src="cid:image002.jpg@01C714AF.A39016B0"><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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