<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.5730.11" name=GENERATOR></HEAD>
<BODY>
<DIV dir=ltr align=left><SPAN class=534374802-01122006><FONT face=Tahoma
size=2>Are you trying to record this greeting using the TRAP media bar form
within the web admin interface? If so, what user are you signed into Unity
web admin as...? It is this user's COS that gets applied when recording
greetings for any other user/call handler in this manner. (Note that
the default "unityadmin" user is typically associated with the Example
Administrator subscriber using GrantAccess.)</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=534374802-01122006><FONT face=Tahoma
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=534374802-01122006><FONT face=Tahoma
size=2>Hopefuly this makes sense and let us know if this
helps.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=534374802-01122006><FONT face=Tahoma
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=534374802-01122006><FONT face=Tahoma
size=2>-- Fred Nielsen</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Carter,
Bill<BR><B>Sent:</B> Wednesday, November 29, 2006 1:22 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] Unity 4.2 Call
Handler Greeting Limited to 90 seconds<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2><SPAN class=437345020-29112006>I am trying to
record a call handler greeting that will be 300 seconds. The system stops
recording after 90 seconds. </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=437345020-29112006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=437345020-29112006>I made the owner of
the Call Handler a subscriber, and the subscribers COS permits Greetings of 300
seconds. So the Call Handler Greeting should be 300
seconds.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=437345020-29112006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=437345020-29112006>This is not working,
I am still limited to 90 seconds. Anywhere else I should look for the
Greeting length restriction?</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV align=left><STRONG><FONT face=Tahoma size=2></FONT></STRONG> </DIV>
<DIV align=left><STRONG><FONT face=Tahoma size=2>Bill
Carter</FONT></STRONG></DIV>
<DIV align=left><FONT face=Tahoma size=2>Sr. Business Communications
Analyst</FONT></DIV>
<DIV align=left><FONT face=Tahoma size=2>Sentinel Technologies</FONT></DIV>
<DIV align=left><FONT face=Tahoma size=2>(O) 217.391.5015</FONT></DIV>
<DIV> </DIV></BODY></HTML>