All phones have two lines, a shared-line and a regular line.<br><br>All calls go to a shared-line on all phones, with a busy trigger set to one.<br><br>CFB for that line goes to a hunt group, with the other phones.<br><br>
However, this would cause the first call to ring all phones and the second call to ring in a normal hunt fashion, it would not satisfy your requirement that the 'second call ring the same extension that already has the first call on it...'
<br><br>That doesn't really make sense... so, whoever answers the first call, gets all calls? Or am I misunderstanding this.<br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">On 12/4/06, <b class="gmail_sendername">
David Fielder (US)</b> <<a href="mailto:David.Fielder@us.didata.com">David.Fielder@us.didata.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I have a customer who is using a hunt group. They are using
the broadcast algorithm for call distribution. The first call to the Pilot
number will ring all phones as it is suppose to. However, the second call that
comes in while the first call is still active will only ring the phone DN that answered
the first call. It does not ring the other members who are Idle. Has anyone
seen this issue before? </span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><em><i><font face="Courier New" size="2"><span style="font-size: 10pt;">David Fielder</span></font></i></em></p>
<p><font face="Courier New" size="2"><span style="font-size: 10pt;">Senior Engineer</span></font></p>
<p><font face="Courier New" size="2"><span style="font-size: 10pt;">Dimension Data</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"><a href="mailto:david.fielder@us.didata.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">david.fielder@us.didata.com
</a></span></font></p>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
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