<span class="gmail_quote"></span>The dialplan-pattern effects all calls routed from or to ephones over any dial-peer (voip or pots)<br>I presume you route calls to your voice mail using some kind of voip dial-peer e.g.<br>
<br>dial-peer voice 10 voip<br> destination-pattern 999. (voice mal extension)
<br> session target <a href="http://1.2.3.4" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">1.2.3.4</a><br><br>since every call routed from or to a ephone over a dial-peer gets treated according to the dialplan-pattern the calling party number of the ephone-dn (say 4444) which diverts a call to voice mail will be extended to the full 10 digit number (7035554444)
<br>The voice mail system most likely does not have a mail box configured for extension 7035554444 so the call gets disconnected.<br><br>To solve this problem you can either delete the dialplan-pattern and configure the necessary number expansion for outbound calls using voice translation profiles or leave the dialplan-pattern as is and just translate calls directed to the voice mail.
<br><br>Cheers<br><span class="sg">Patrick</span><div><span class="e" id="q_10f6231f877dc072_2"><br><br><br><div><span class="gmail_quote">On 12/7/06, <b class="gmail_sendername">Curt Shaffer</b> <<a href="mailto:cshaffer@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cshaffer@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
This problem is an extension to my dial-pattern issue but it almost seems to<br>warrant a new thread. Basically this is what I am seeing.<br><br>We wanted to set our outbound caller ID because the phone company was<br>expecting more digits than we where sending. To accomplish this I did the
<br>following:<br><br>telephony service<br><br>dial-pattern 1 703555.... extension length 4<br><br>Now this works for setting the digits as needed but when this command is in<br>place calls from outside cannot be transferred to internal extensions
<br>(although they can be parked) and when calls come into a line directly, if<br>unanswered they do not go to voice mail the call just fails.<br><br><br>Any suggestions?<br><br>Thanks<br><br>Curt<br><br>_______________________________________________
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