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<font size="2">Anyone knows where in the IPCC is this export utility? Haven't found yet. This is what the srnd says:
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<br />The recording capability of IPCC Express is not intended for usage as a permanent recording archival solution. However, an export utility is also available to bulk export all recordings into a .wav format. The export utility has no ability to specify selected recordings and will export all recordings on a Recording component. System administrators could build their own customized command macros or process that would perform regular (at least weekly) exporting of the recordings for permanent archival of agent call recordings.
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<br /><b>---------- Original Message
-----------</b>
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From: "Jose Robles" <jose.robles@netxar.com>
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To: cisco-voip@puck.nether.net
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Sent: Fri, 8 Dec 2006 16:27:52 -0400
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Subject: Re: [cisco-voip] IPCC Express Rec. playing .raw extension
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<br />> <font face="Arial, Helvetica"><font size="2">I need to play the
.raw
file in my desktop. I tried sony soundforge and opened it but all
I
hear is noise. Anyone using IPCC Express
4.0???
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<br />> </font></font><font size="2">
<br />> <b>---------- Original Message
-----------</b>
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From: Vince Loschiavo <vloschiavo@data-corporation.com>
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To: Jose Robles <jose.robles@netxar.com>
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Cc: cisco-voip@puck.nether.net
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Sent: Fri, 08 Dec 2006 10:32:37 -0500
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Subject: Re: [cisco-voip] IPCC Express Rec. playing .raw extension
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<br />> >
Check out the IP Phone Service SDK. It has a raw
player.
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<br />> >
<a href="http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a00800925a8.html">http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a00800925a8.html</a>
<br />> >
<br />> >
On Fri, 2006-12-08 at 11:26 -0400, Jose Robles
wrote:
<br />> >
<blockquote type="CITE">
<font color="#000000">Anyone knows which player can we use to play this .raw
files. I think before 4.0 the agent recordings .wav right?
</font>
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