<div><font size="6"><font face="verdana"><font color="#000000"><em><strong>Want an opportunity to join a great company?</strong></em> </font></font></font></div>
<div><font size="6"><font face="verdana"><font color="#000000">Relocation paid, with good salary and bonus!</font></font></font></div>
<div><em>For more information, serious applicants should reply with their resume ASAP if they think they qualify...</em></div>
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<div><font face="verdana"><font size="4">This VoIP Support Engineer position has the following responsibilities:<br></font>* Provides second/third level technical support for Voice and/IP Telephony technologies <br>* Flexibility to work during regularly scheduled evening and weekend hours to support ongoing implementation and remediation projects
<br>* Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity<br>* Provides technology/product training and intellectual property material as required<br>* Acts as focal point for large account network problem resolution
<br>* Effectively utilizes moderate to complex lab setups to recreate and solve problems<br>* Typically reports to Manager of Technical Support<br></font></div>
<div><font face="verdana" size="4"><u>Required</u> Skills:</font></div>
<div><font face="verdana">* Ability to communicate effectively both verbally and in writing <br>* Database experience (Oracle, SQL, Sybase) <br>* Working with cross-functional team <br>* Ability to determine problems and deliver known solutions
<br>* Presentation skills <br>* Ability to work effectively with and provide guidance to other members of the work group <br>* Strong Customer Support Experience <br>* Strong in at least 2 Cisco IPT related products: CallManager, Unity, IPCC (Express or Enterprise), Voice Gateways (SIP/MGCP/H323), CER, CVP, Unified IP Communications Express, etc...
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<div><font face="verdana" size="4"><u>Preferred</u> Skills:</font></div>
<div><font face="verdana">* Active Directory <br>* Exchange </font></div>
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<div><font face="verdana"><font size="4">Strongly <u>Desired</u> Skills:</font><br>* 2+ years working knowledge of Networking industry, products and protocols (LAN/WAN)<br>* 2+ years of IP Networking experience <br>* 2+ years Administrator level knowledge of either Microsoft Windows or Unix
<br>* Administrator level knowledge of either Microsoft Windows or Unix <br><br><font size="4">Desired skill sets are associated with the following certifications or technologies though certifications are NOT required: </font>
<br>* CCSP, CCVP, CCDA, CCNA, CCNP, CCDP, CCIE, MCSE, MCDBA, MCITP, MCSA, CISSP</font></div></div>